Avis (1 591)

Note globale
4,6
Nombre d’avis par note
  • 87 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
19 mars 2019

Did not translate correctly, had to translate myself. The price is way to hight for the service provided

DialOutlet
Lettonie
9 jours d’utilisation de l’application
Weglot a répondu 26 mars 2019

We attempted to contact you numerous times to help you out with no response. We use the best machine translation available and also offer professional translations if you ...

1 décembre 2021

Hey! Be careful! I have connected the application. But then I turned it off and deleted it. They keep charging me money every month! I wrote in support but there are no answers !!!

dentiphoto
Kazakhstan
8 jours d’utilisation de l’application
Weglot a répondu 13 décembre 2021

Hi Dentiphoto,

We are sorry to hear about your bad experience but rest assured we do not want to charge you if you are not using the app. We’re normally known for our ...

Modifié le 15 mai 2022

I still can't feel how good it works, now I have spent a lot of time, but still not set it up well, many settings make me feel confused and difficult, I am already very tired, should I give up? 。。。。
reported ti them 2 days with fews email still can't solve the problem, finally i deleted WELGOT

WGCShop
R.A.S. chinoise de Hong Kong
7 jours d’utilisation de l’application
12 juillet 2023

Honestly the worst Shopify app I've ever used. It makes your store very slow and it has so many issues. The translations are very off, they don't offer check out translation so there is really even no point, very frustrating to use

Zemora
États-Unis
6 jours d’utilisation de l’application
Weglot a répondu 13 juillet 2023

Hi,

Thank you for taking the time to write a review of Shopify.

It sounds like your experience with Weglot can be improved, and we would be happy to help you, as best we can, ...

23 mai 2020

This app is full with bugs and horrible customer service, don't get me started about the amount of times I had to translate the same words.

Sweetie Feetie
Pays-Bas
6 jours d’utilisation de l’application
Weglot a répondu 25 mai 2020

I am so sorry for the trouble this has caused you but we do not outsource our support. You wrote us 4 messages on a Saturday. We state in the saved reply we are open Mon-Fri. ...

Modifié le 4 décembre 2019

Bad app. Bad support.
Wanted to translate to Arabic with right to left layout
The app messed up my website layout (for the translated language only)
I contacted support asking them to correct these changes. Karina responded with a silly email telling me they cannot "redo a site" for me.

I chose another app, had the same problem, but they resolved all issues for free!

Weglot is a bad choice!

...

Layla Collection
Koweït
6 jours d’utilisation de l’application
Weglot a répondu 4 décembre 2019

Update: Thanks again for your second response but if you wish to settle this matter, We recommend you email us back directly as it seems your responses are geared to hurt ...

13 mars 2018

One of the mist dissatisfying apps ever used..

- Does not translate the right things entering
- After asking for support, explaining in 5 mails, it still was unclear.

- After finally get it on the right pages, it does translate horrible and miss out words everywhere, which makes you still have to manually do everything.

- After deleting it, it still is on your webshop, charges you money for not ...

Electronicsportsclothing
Belgique
6 jours d’utilisation de l’application
10 novembre 2019

Not sure what's this apps for, once you reached 2000 words, the translation automatically turned offline, 2000 words is ridiculous small for a normal website, and is not easy to uninstall the apps. it leave code everywhere, only install this apps if you have couple page and not many word on ur website. if not once it reached the limit on the free plan, u can either pay to make the translation ...

GULA MAGICK
R.A.S. chinoise de Hong Kong
5 jours d’utilisation de l’application
16 mars 2022

I do not recommend the use of this app. It has misconfigured the details of the products and now the invoices do not come out right and the support has been unable to solve it. Pretty bad support.

Carnes Campoverde
Espagne
5 jours d’utilisation de l’application
13 août 2018

I wish I could give it 0 stars! So first...once you install and go for a trial account there is no delete account button - you must email support for deletion :))...wonder now if they will wait for trial to expire then charge me and then delete :)) We will have to wait and see wont we? This does not help you translate any app added buttons and the automated translations are just off...they ...

Dinmall Ro
Roumanie
5 jours d’utilisation de l’application