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Le staff et notamment Zoé a été très très réactive. Approche pédagogique, on vous explique comment faire et ça c'est excellent vraiment. C'est ça qui nous a convaincu, rapidité des réponses pour résoudre nos problèmes avec efficacité. Après, l'app a quand même des défauts qui mériteraient des améliorations pour que ce soit un incontournable : - le visual editor n'est pas fonctionnel selon le type de site (donc pour nous c'est pas la peine)
- le glossary rules a une logique où il faut supprimer les traductions pour les rentrer dans un autre ordre afin que les traductions avec combinaisons de mots fonctionnent correctement. - le nombre de mots est trop restreint en fonction du tarif des offres
Merci encore à Zoé pour son aide précieuse !
I'm starting to like this powerful tool. And the team is really responsive and friendly. Thank you Thomas for your good advice
Globalement très bonne app, pratique et efficace. Pas toujours facile d'utilisation, mais un service client très réactif qui a su résoudre les quelques difficultés rencontrées. Je recommande !
Ho usato quest’app per un’unica traduzione in Italiano,a volte da qualche problemino,facendo sparire il carrello nell’ header,ma con l’aiuto dell’assistenza si risolve sempre tutto
We tried to make Weglot work for about 6 months but new problems kept coming up... The biggest issue - we simply could not get product translations to work properly and consistently on the cart page and checkout page. Backend got super messy, because even though automatic translation was turned off (it had to be because the translations were always way off), it kept generating automatic translations in the back end and it was very hard to stay on top of it. Trouble with translating the log in/create account/etc customer section, got the following error from Shopify - "Parameter Missing or Invalid: Required parameter missing or invalid: customer" and those sections basically didn't work in the translated version of our site. We could not translate our shipping methods. Customer support tried their best, but too many issues with this app in the end.
Amazing, Amazing, Amazing suppport!! this guys are benchmark! the online support is great!
Très bonne qualité de traduction !
Support très réactif ! Allez-y les yeux fermés
Very good to customize our own translations.
Excellent Customer Support. Very happy :) :) :) :) :) :)
This app does all that stands for. Bonus points for the quick support team!
Just need a few tweaks in the app customization options because sometimes the menus don't show.
The support of the people was friendly. Unfortunately the software is not meeting our expectations. The words are, with every little change counting up several times. So within a very short time you have 50'000 Weglot words, but actually only approx 8'000 Words which are in use! Also the rules don't work smoothly. There are apps which are way cheaper and very ok.