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Thank you! Fast Support! I love it!
Easy product and quality seem to be good. Great customer service too with a speedy response. Whilst integration might take a bit longer than normal apps it's worth it for the quality.
I've been in the E-commerce/Digital industry since over 15 years and managed +250 brands online. WeGlot is an easy solution to setup, that is right. But unfortunately, their solution translates quite badly, and above all it's really not an SEO-friendly app, although they mention it. I hope they will improve drastically the SEO part in the future, it's a must.
Max from customer service help me during the Labor Day to fix some issues with dynamic elements to be translated. He was very kind and give me some good advices.
"Unknown error, please contact Weglot support at support@weglot.com. Sorry for the inconvenience."
I paid a fee and tried to use it, but the message above appears and I cannot log in.
Hello,
Thank you for taking the time to write a review of Shopify.
It sounds like your experience with Weglot can be improved, and we would be happy to help you, as best we can, to improve your experience with our product.
We've experienced an issue on the API for a few minutes, and I've contacted you a few minutes after as the issue seemed to be fixed.
Could you contact us back at support@weglot.com, asking for Chris, our Head of Support, so we can follow the discussion?
We're remaining at your disposal for any further information,
And wish you a wonderful day,
The Weglot Team
We needed to convert our existing US based website into a Japan based website. We came across Weglot and found it had very favorable reviews and the interface looked appealing. Our business counterpart in Japan has found this app to be very effective and easy to use. I have found that the support team is very fast to reply and very helpful. Our company highly recommends this app.
Great translation & great service and help with coding and errors. They really care about you, understand you and do as requested
We use the Weglot app for our store and we are very satisfied with it. For now we are using one language and will be adding more in the future. The app also works with Shopify Markets in Beta version - ask support for details. Support is amazingly fast and helped us resolve all problems we had.
Amazing app, perfect for translations. The support team is the most helpful and quick i’ve ever met online yet.
According to Shopify, some how the App was the source of an issue I was having with the "proceed to checkout" option.
I contacted weglot via email in the late night, I woke up with a response and request which I granted and the issue was resolved within minutes. Awesome Service.