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Nothing is perfect but it is also about solving issues an my support Antoine took my issue and solve it without any problems, quick so that my site was up and running again before coffee thanks and keep this attitude
What a fabulous customer service experience with Ryan!
He got my app up and running with subdomains configured within the first day of download.
The app works seemlessly. Fantastic job, keep it up.
Cheers
Weglot just works. I love it and would prefer it on every website regardless the platform: If Wordpress, Shopify, Webflow, Wixx.com or others. And thanks to the very quick and great support!
Weglot is the best translation app for my shopify store.
The default language of my store is Arabic, and i wanted to expand my reach to all people who speaks English.
I installed weglot to my store, but i faces some issues in the alignment of the store's content and some other elements.
It required some coding which I'm not perfect at.
I asked for assistance from weglot customer support and one of their genius people assisted me and she was so patient to solve each and every issue in my store.
I should mention her name, she is Fanny.
I'm grateful to you dear Fanny and thank you so much for your excellent assistance.
really easy and fast support
The app does what we need it to do and excellent support from the technical side when needed, thank you :)
Great app, however, everyone can look at basic functionality of the app, my review is about the level of support we got. We were getting an error connected to certain domain level permissions on Shopify that lead to Shop pay not working from translated page and Weglot team helped us solve it within 24 hours.
Great app, and a very helpful team. I had a problem with the language switcher and the next day it was fixed! Thank you Manon,
Greetings,
Vincent
Really a top-notch customer service. I was really dragging on to start resolving the problem I had with email notifications, but when I did it really didn't take more than a few hours to fix. And this was all thanks to a really fast and hands-on approach. Thank you Zoé!
Just writing an update. Since changing our theme, we had some issues with translations but as always Weglot team is the best. We got some support that I'm pretty sure was above their obligations. I 100% would recommend it if you are in search of a good translation app for your store :) The app is really easy to use and for the simplest of issues, they have really clear and easy-to-understand instructions/FAQ page/videos, etc.
Another UPDATE one year later: We needed to go from subdomains to subdirectories and Weglot helped us through the technical stuff perfectly. Thank you, Antoine! The help was more than expected and I am talking about 30 exchanged emails. At the same time, I needed to talk to customer service from our previous translation app GTranslate and those guys were again clueless about the technical things.
Having a successful e-commerce journey means having great partners, and WEGLOT is one of them.
Great App. Great support!