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in fact I'd rate negative -5 star. Do not use this app. they will upgrade you a higher plan without your permission. I have been charged for extra 30euro for more than a year without my permission.
Hi Little Bae,
We are sincerely sorry about the negative experience you encountered.
I am so sorry but we couldn't find an upgrade done on our part but rest assured we ...
The automatic translation tool and the support team are great, but guys you should really implement an update to be compliant to the new native-url release of Shopify in December 2019.
The plug in as it is doesn't enable any SEO optimization of URLs and this is really disadvantageous for us. After asking many times when they will adapt to the new URL feature, they couldn't give us a clear anwer.. ...
My website is down due to the instructions of weglot.
For the subdomains they said to make changes in DNS which has caused my erbosteste not work anymore.
I can’t get any sales anymore.
I have submitted tickets since yesterday and haven’t received even one reply. I don’t know if I should sue for damages as I wasn’t informed about these consequences.
Hello,
Your insights are invaluable, and we are committed to addressing the issues you've raised to enhance our overall customer experience.
After taking a look at your ...
The automatic translations often don’t make any sense. The words are translated but you will have to go over the translations to make sure they are correct. Once you have done all this, weglot will continuously over write all your hard work over and over again with the translation that makes no sense. There is no way to stop this from happening. I DO NOT recommend this app because of that.
Hi Arteflame,
We’re sorry to hear that you are dissatisfied with Weglot and will take your feedback into consideration as we move forward in our work. Keep in mind, Changing ...
Store speed dropped form 89 to 16!!! They worked in my code without permission and just "rmoved" some optimized code.
Storefront was damaged fro 5 days, all you get are snotty arrogant replies for created problems by them, trying to avoid clear communication. We have several shops and work with a lot of developers, we are on the Pro Plan here. customer service was never great, always leaving out ...
Hi,
We are so sorry to see you have had a negative experience with Weglot but it seems our team has reached out multiple times with solutions and you did not wish to continue ...
I have been using this app for a while and now I will be uninstalling it. It basically doesn't work well and it translates only partially. It also adds strange characters to the translation lists, increasing your word count so that you have to upgrade to a bigger plan. Customer support doesn't respond to any support requests.
UPDATE: I have received an email from Karina which blames me for not ...
We are sorry you feel this way but asking you to contact us if you are having issues is not in any way blaming you. It is normal to ask a user to contact us if they do not ...
Even I have uninstall the app, the button (which is not functional anymore) still keep appearing on the website, don't know how to get rid of it!
We are sad to see a 1-star rating as we can easily help you remove the button or you can do it yourself with this doc:
https://support.weglot.com/article/127-shopify- ...
We dont recommend Weglot. Its really unstable and has much bugs and make MUCH EXTRA WORK. When you make translations, they dont appear in the webshop. We sell globally high quality electronics and it makes it harder so we are trying to find an another service.
Dear Joy Planet Finland,
We appreciate you sharing your feedback about Weglot, and we apologize for any inconvenience you've experienced. We understand the importance of a ...
I have used Weglot for more than a year now, and I decide to switch a couple of weeks ago, because I realized that Weglot is stalling me more than doing any good. The app has many limitations. Weglot does NOT work on top of Shopify Languages, meaning it does not support the multi-language feature Shopify released back in Dec. 2019... So, lots of dynamic content of your store will not be ...
Let me start; these guys are thieves! We canceled, uninstalled, had support cancel, and they keep charging us over and over. My bank will not help. Instead, they want us to cancel the card when these thieves keep charging us. Be warned they are in it for the money and not the support. Also, the translation is mostly lazy and have to be redone by a professional. Every since BERT, Google knows what ...