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Since I am not a technical person, I didn’t know how to perform the system updates. Although I was generally satisfied with Weglot’s translation service, I was almost going to cancel the system since I got stuck with error messages. However, thanks to the clear instructions from Nahomy at the help desk, which I could easily understand, I was able to make all the updates and get it working smoothly. It’s great to have a good working system, but receiving fast and needs-based technical support... that’s amazing! Thank to Weglot and Nahomy in person:)
Would definitely recommend if you're looking a full store translation, easy to use app.
Customer service is surprisingly helpful.
Amazing support team. I had major problems with my website for over a month but they never gave up on me. Created a custom solution for me that works excellent. Manon in the team is the best.
Weglot has got you - even if you switch shopping carts. We are running on WooCommerce and will soon switch to Shopify. Weglot is the easiest part of the migration. Some initial issues were quickly resolved by their 5star customer service!
Jeremie was incredibly helpful in walking me through the app setup process. He followed my emails patiently as I described the issues I was having, and then provided clear, step-by-step instructions to resolve it. Their knowledge of the app's features is really helpful, as he was able to suggest the right solutions. I also appreciated their resourcefulness in finding workarounds when I encountered a few minor blockages. That's really appreciated in a world in which customer service normally links you to a help center article, and you have to figure it all out. I'm grateful for their assistance and would highly recommend this app and their customer service team.
We had numerous questions and issues with translation of some dynamic parts of our website. With the support team's help, we resolved them quickly. Alexis from Weglot has been incredibly helpful and always responds promptly.
the app is not working properly, I have paid for Pro license and I am dissapointed with the customer support received
Works and offers great support.
The best translation app, you can translate anything super easily. Their support is great, they respond really quickly and help us out a lot. I recommend this app.
Good app especially the team support responsive and very helpful always here to resolve any issues.