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This app did a great job translating everything and it is quite easy to change manually things that weren't correctly translated. I did have a problem and the team replied right away to help me fix it. However, I still think the plan is a bit expensive.
20 bucks a month for that is pure scam. The app is full of bugs, it changes things you already corrected, the glossary isn't working properly. I've spent a lot of time of my translation due to this bad app and I'm not even done. And, there are also some pages that are only partly translated. This is such a useless mess!
Hello,
As a reputable company with over 50k users, we place zero interest in trying to scam any of our users. We would be happy to help you out as I see you had not reached out to support concerning any of your issues. To date, we do not have any bugs present, Weglot does not change things you have corrected so I would be happy to explain how it works.
We do have to mention that writing us messages like: "tell the sales b*** that wrote me on Facebook about my review that she'd better go to hell!" is not constructive at all for us to help you. We just want other users to see that although we wished to help you, you continued to insult us.
Best of luck and we hope everything works out for you.
Really great app! It just resolved my translation problem. Recommend it for every business that want to think globally!
Great app and very good customer service, I really happy with it :)
Thank you so much for everything.
App works amazingly. You can edit your translation in an easy, efficient way. Support is also incredible. Highly recommended!
Excellent produit et support client efficace
Facile à mettre en oeuvre
Quelques retouches manuelles sont nécessaires à condition de s'y connaitre dans le code notamment pour les objets dynamiques, sinon faire appel au support
La version gratuite suffit pour les débutants
Je le recommande
Very user-friendly and fast to set up, best of all same quality of customer support than Shopify! Will continue using and the pricing is fair.
This is a great plugin. Easy to implement and their support team is just extraordinary with instant response! I tried two other plugins, but this is, by far, the most suitable language implementation in Shopify.
Great translations and the Support Team is always there to respond! A big thank you Nathalie for helping me out !
Hey! Be careful! I have connected the application. But then I turned it off and deleted it. They keep charging me money every month! I wrote in support but there are no answers !!!
Hi Dentiphoto,
We are sorry to hear about your bad experience but rest assured we do not want to charge you if you are not using the app. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. The good news is we went ahead and corrected the error and refunded you the amount. We hope this helps!