Weglot ‑ Translate Your Store , 1 500 avaliações
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Really useful application and very fast and efficient customer service
There may be a little time to adjust but you get used to it quickly
great customer experience and super fast customer service.
REVIEW UPDATED
I got some problems with ''never translate rules'' but support team take careof my case and give to me a solution.
Good customer service
Elina was right on point with answering so quickly and helping out. I will definitely be in touch with her for future inquiries. Keep up the good work! Today I got the chance to work alongside Baptiste, and his professionalism and efficiency were highly admired. Today I was assisted by Christophe, and his speed was phenomenal, we were able to solve the issue in less than an hour! Thank you again team, you guys are wonderful.
I recommande this app, very efficient. Christophe was a big help, efficient and very nice ( even by email you can feel it :)))
This app is finally what I've been expecting ! Easy to use, super intuitive and excellent ++ customer service. Merci beaucoup.
The application works too well, I'm very satisfied and the customer service is very responsive! A real pleasure
Really good App. Easy to understand. You can contact them for guidance. Customer Service is really helpful.
Been using this app for years, but we decided eventually to uninstall it. The app is extremely expensive in comparison with much more modern apps that offer 5 to 10 times more languages and words in much less price. Very limited in regards to deep machine translations. The support/company's management seems to be careless to respond, if they ever responded at all.
Hi,
Thank you for taking the time to write a review of Shopify.
It sounds like your experience with Weglot can be improved, and we would be happy to help you, as best we can, to improve your experience with our product.
Actually, be aware that Weglot proposes a Free plan and also proposes Premium plans.
Premium plans allow us to be able to create super cool features such as the Slug Translations (See => https://support.weglot.com/article/148-can-i-translate-my-urls) to improve the UX on your translated versions.
The “Variable” feature (See => https://support.weglot.com/article/302-how-can-i-add-variables-to-my-translations) and propose variable suggestion to help you optimize your translations and save translation credits.
We are also pleased to offer the option to detect potentially inactive translations (See => https://support.weglot.com/article/288-how-can-i-remove-inactive-translations) to help optimize your translations.
Our Support team is very dedicated to help all our users regardless of their subscription and we all try to propose the best experience possible.
We’d be glad to help you further. You’d just need to contact our team at support@weglot.com and ask for Chris, our Head of Support, so he can personally take care of your demand and help you improve your experience with our plugin.
Have a wonderful day,
Best,
The Weglot Team
Great app for translation. The developer is also very helpful in helping me set up the translation button for Mobile.