評論 (826)
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Nous sommes très satisfaits de Weglot et de la qualité de son support client, qui est vraiment excellent. Le seul point d’amélioration concerne la traduction des images, qui nécessite parfois une intervention manuelle et peut s’avérer un peu chronophage.
Un grand merci au Support, qui s'est vraiment arraché pour trouver le bug avec Klaviyo mais tout est ok et solutionné ! Les échanges sont rapides et super efficaces alors merci Valentin et Manon et toute la team.
Je traduis actuellement tout le site en Allemand et je vois deja les positions Google monter sous 1 mois avec une centaine de mots clés dans l'index Google.
Merci Weglot, l'année prochaine je ferai une autre langue :)
Prenez soin de vous !
Damien - Teckelshop.fr
Weglot has been my go-to translation solution for over 5 years. It’s simple to use, supports both automatic and manual translations, and integrates flawlessly with WordPress, Shopify, Squarespace, and more. The translation quality is excellent and their customer support is always responsive. I use Weglot for my own projects and for client websites—highly recommended!
— Tajul Islam
CEO, GrowUp2x Digital
I would have given it 0 stars if that were possible. This app was recommended by an agency, but they clearly haven’t used it much. Translating our mega menu is impossible. The default translations are catastrophic, Google Translate does a better job. And when you need to make changes, it’s only word by word. In short, don’t waste your time or your money.
Hi Dr. LEVY,
Thank you for sharing your feedback.
We’re genuinely sorry to hear about your experience and understand how frustrating this situation was for you. Following your review, our support team reached out privately to better understand the issues you encountered and offer assistance with the mega-menu translation and editing setup.
As part of this follow-up, a full refund was processed to ensure the matter was resolved on our side, even though we didn’t have the opportunity to address the technical setup together beforehand.
Our support team remains available should you wish to revisit the configuration or need help in the future. We always aim to assist users with complex setups and ensure Weglot works as expected.
Thank you again for taking the time to share your experience.
— The Weglot support team
This is the go to solution if you are looking for translating your website. Also if you went a bit too hard with hardcoding your sections, it even translates those.
Also whenever you have a problem, just contact customer support. Best customer support i ever experienced.
la traduction de notre site n est pas vraiment bonne et le cout est très chère si on compare a d'autre service . leur service me coute 140$ par mois
I was using the native Shopify translate tool at first which A) limited you to two languages and B) translates with Google translate, which in the age of AI no longer cuts it.
Weglot provides much better quality translations, much more customisations and has high quality and responsive customer support. As I sell internationally, I see the money spent is an investment to boost conversion rather than a cost.
Very easy to set-up and very helpful support - they reply within minutes (on workdays).
I believe for final polished translations they still need to be reviewed, LLMs unfortunately are not there yet. Hopefully they will keep improving, specially translate more within context of where the translation is, about what it is, what page/product is about.
I've uninstalled weglot app but still be charged in the next month.
Hi,
Thank you for taking the time to share your feedback, and we’re sorry for the confusion this caused.
Uninstalling the Weglot app does not automatically cancel the subscription, which needs to be ended separately from the account billing settings. We understand this may not have been clear and sincerely apologize for the frustration.
Our support team has reached out to you to fully clarify the situation and to propose a complete refund so this can be resolved properly. We remain available and committed to closing this matter in a fair and positive way.
Weglot Support Team
Weglot est un excellent outil de traduction, simple à utiliser et très efficace. Mais ce qui fait vraiment la différence, c’est leur service client : toujours disponible, réactif et prêt à aider jusqu’à ce que le problème soit résolu. On sent qu’ils se soucient vraiment de leurs utilisateurs, ce qui est très rassurant quand on gère un site e-commerce.