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Dear SPOON GMBH,

I hope you are doing well.
I wanted to reach out to you regarding the recent feedback you provided, expressing dissatisfaction with the increase in word count.

First and foremost, I want to express our gratitude for taking the time to share your thoughts with us. Your feedback is invaluable as it helps us understand the concerns of our users and continuously improve our services.

I understand that the recent increase in word count may have been unexpected and possibly inconvenient for you. I can see that Christophe has reached out to you as well, explaining why this happens and providing solutions on how to decrease it if needed.

Do you need further help? I went ahead and did a word count of your site, and it seems you have a total number of Words: 300,501. You can see that this is not a question of Weglot trying to make you upgrade but more a question of the total number of words you have that surpasses your current plan.

Feel free to let me know if you need any more information.

Cheers,

The Weglot Team

Hi ROOTOTE GALLERY_EDITION,

We are sorry to hear you had an issue with Weglot. We manage subscriptions the same way you do on your phone. You need to cancel your plan when you no longer want to use Weglot.

If you encounter an issue, we have our lovely support staff ready to help out and cancel it for you.

Do not hesitate to contact us at support@weglot.com if you still have an issue, as we are not able to locate any emails from you at this time.

Thank you,

The Weglot Team