Weglot ‑ Translate Your Store

Hi, Weglot Support here, we hope you are having a great day.

Thanks a lot for taking the time to write a review.

In fact, at the end of your 10-day trial period, your account automatically become a free account that allows you to manage 2000 translated words and only one extra language.

I think we could help you improve your experience with our app.

Don’t hesitate to contact our team at support@weglot.com, so our team members can discuss your concerns in more detail and find a solution together.


You can ask Guillaume, he’s one of our engineers, so he can personally take care of your demand.

Best,

The Weglot Team

Dear User,

We sincerely apologize for the challenges you've encountered, and we are truly sorry to hear about your disappointment with our services. It seems, after further investigation, you were requesting a video call, which, unfortunately, we do not provide.

Our team tried to help you out as much as possible. Still, it seems you were not able to provide the team with any further information, such as screenshots and information about the issue you had, which hindered them from giving you more information.

We did not see the site ruined, but rather, you were looking to have the URL Slugs translated, which is something that can be easily fixed.

Lastly, We sincerely apologize for not meeting your expectations regarding our response time. We do our best to respond as soon as we can.

Do not hesitate to contact us if you have any questions.

Cheers,

The Weglot Team