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Very bad experience! Hard to set up and i cant even find anyone to help. I upgraded to the business plan and selected 5 language turns out all of them translated in chinese only! i tried uncountable times to fix it but still not working, they turned into half german and half chinese, English seems like gone forever! Definitely UNRECOMMENTED.
I'm giving 5 stars for the support. Unlike some of the other Apps out there, Weglot was quick and willing to resolve any issues I was having after installing the App. Guillaume especially was super helpful. I found, however, that the automated translation was not always accurate which required me to go over the entire website and manually translate certain phrases or words. Not a huge deal because the bulk of the translation is correct and this App saves you so much time from doing all the translating yourself.
Je viens d'installer l'application et j'avais de nombreuses questions. Très bon service client. Réponse rapide à toutes mes questions !
Very useful app that every site needs to grow international business , easy to use , minimum effort needed to edit the translation and your site is ready .
App is not compatible with native functions of the Split theme and the support team luckily responds with a message every few hours to ask for more explanation then do nothing about it. After 6 hours of trying to integrate the native language selector of the theme with this app i keep asking the support for a refund to be able to use a better app and i have no answers. NOT WORTH THE MONEY! ANY OTHER APP CAN GIVE THE SAME FUNCTIONS AT LESS TROUBLE!
HI,
We are so sorry to see you had all the struggles but after a quick review, I can see our team continued to respond to you with no answer. We sent a total of 4 responses in one day hoping to get this resolved but there was no reply from you. You were also refunded.
We wish you the best!
THE WEGLOT TEAM
Very satisfied with the app !
Easy to use.
Great reactivity from the staff (Thomas really helped me!)
Marina
says free plan available but its only for 10 days
Hi, Weglot Support here, we hope you are having a great day.
Thanks a lot for taking the time to write a review.
In fact, at the end of your 10-day trial period, your account automatically become a free account that allows you to manage 2000 translated words and only one extra language.
I think we could help you improve your experience with our app.
Don’t hesitate to contact our team at support@weglot.com, so our team members can discuss your concerns in more detail and find a solution together.
You can ask Guillaume, he’s one of our engineers, so he can personally take care of your demand.
Best,
The Weglot Team
This is the worst company ever. I tried it out and the manual translation function is really bad. I have some pages from my attorney, already translated. They are very long so I wanted to just copy and paste. But this is not possible. You have to copy every paragraph and heading one by one. You can't find any support to this topic on their website. Ok, I removed the app and told them my reason. Their answer was: Hey could you please tell us your reason?? And then the best ... To remove the app fully, they send you a instruction with 8 points??!!
Great app, the setup is simple, and it translates everything automatically for you. When you want to go through the automatic translations, you can use a visual editor to make the changes directly in the store and not by clicking through text fields without context.
The most important thing why I am using this app now instead of the others is because it translates everything that is changing straight away, especially incoming reviews.
Great work, I really enjoy using it.
Very proactive and efficient support. Thank you Max !