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Manon has been amazing helping us to integrate Welgot and customizing it in our website. Amazing team
What a fabulous customer service experience with Ryan!
He got my app up and running with subdomains configured within the first day of download.
The app works seemlessly. Fantastic job, keep it up.
Cheers
I had some questions after installing the app, but very fast and very clear customer support. App is great
For our furniture store, integrating a translation app on our website was a must. The Weglot app was easy to install and use, and the support provided by the Weglot team was much appreciated. When we needed adjustments to the app's graphic look, they solved the problem in a couple of hours. Also, a great feature is that you can manually review the words translated and make adjustments if needed. Overall, we are very pleased with the app.
Weglot est une super app ! L'intégration a traduit rapidement notre boutique en ligne en plusieurs langues. Le tableau de bord est assez intuitif et le support linguistique complet le rendent convivial. Ce qu'on a beaucoup apprécié, c'est le service client très réactif et compétent. Les mises à jour en temps réel et l'optimisation SEO ajoutent la touche finale parfaite. Seul reproche le tarif est un peu élevé, mais c'est game-changer pour toute boutique Shopify visant un public mondial.
The Customer service is very responsive and they have fixed my issue very quiclky! Thank you Jeremie
Best customer service I've ever experienced in any piece of software. Absolutely amazing.
Très efficace et simple d'utilisation. Support très disponible quand on en a besoin. On recommande !
La traduction n'est jamais facile, surtout instantanée et en plusieurs langues !!
Avec Weglot, mon site est traduit en 5 langues instantanément.
Je n'ai pas forcement besoin d'une traduction parfaite, juste que les nouveaux clients étrangers comprennent mon offre de services, et cela fonctionne !
Quand je demande de l'aide : je l'obtiens ! Et mon problème est réglé ensuite.
Je suis donc satisfait. Merci Weglot.
Very good app, i would reccomend it to anyone!
Top support as well.
Dear User,
We sincerely apologize for the challenges you've encountered, and we are truly sorry to hear about your disappointment with our services. It seems, after further investigation, you were requesting a video call, which, unfortunately, we do not provide.
Our team tried to help you out as much as possible. Still, it seems you were not able to provide the team with any further information, such as screenshots and information about the issue you had, which hindered them from giving you more information.
We did not see the site ruined, but rather, you were looking to have the URL Slugs translated, which is something that can be easily fixed.
Lastly, We sincerely apologize for not meeting your expectations regarding our response time. We do our best to respond as soon as we can.
Do not hesitate to contact us if you have any questions.
Cheers,
The Weglot Team