Recensies (59)

Algemene beoordeling
4,2
Cijfers per recensieniveau
  • 71% recensies zijn 5 sterren
  • 7% recensies zijn 4 sterren
  • 7% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 15% recensies zijn 1 sterren
Bewerkt 25 maart 2024

The upfront customer service experience is poor, they tend to urge you to email support team instead of understand your problems well (keep telling me to do something i've already done) and providing effective assistance patiently through live chat.

GWC Offical Store
Singapore
Ongeveer een maand gebruiken de app
WATI: WhatsApp Team Inbox heeft geantwoord 23 maart 2024

To GWC Official Store
We are extremely sorry for the bad experience you have had. This is not typical of us and would like to rectify this situation.
Would it be possible to email me at madhavan@clare.ai and will get your issue resolved swiftly.

Thank You

2 april 2024

Lot of features. But most of them are buggy and the UI for the admins is really bad and hard to use

CosyLabs
India
Ongeveer een maand gebruiken de app
WATI: WhatsApp Team Inbox heeft geantwoord 3 april 2024

To Cosylabs
We are extremely sorry for the bad experience you have had. This is not typical of us and would like to rectify this situation.
Would it be possible to email me at madhavan@clare.ai and will get your issue resolved swiftly

Bewerkt 19 juni 2024

Average

1.)but poor customer service connect, when you need an individual to connect, you will find yourself connected to bot and find it difficult to connect to a human executive

2.) Presently, almost every alternate whatsapp app has good integrations, i.e. JUDGEME integration to collect reviews from people , they still are lagging and not bringing such things on table.

Whereas other apps executive have reached me for more than 10 times to switch to their app, in this i am not able to reach them only
One must go with this app for whatsapp solutions

Menworks
India
2 dagen gebruiken de app
18 juni 2024

The WATI Business WhatsApp API has some great features, such as automated messaging. However, the main issue we've faced is the slow customer support. When problems arise, we need quick help, but the response times have been disappointing. While the platform works well overall, the lack of fast support means it doesn't fully meet our needs.

PalleTrendz
India