Avaliação geral
4,4
Pontuação por nível de classificação
  • 76% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 4% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 15% das classificações são de 1 estrelas
Editado a 17 de abril de 2024

Initially I had given a 1star rating for being non-responsive and non supportive for my queries and concerns!

But, immediately after that, the Wati product manager Mr. Madhavan called me personally and understood my issue with patience and connected me with the right team to help with my issue.

Two days later I had a video call with Mr.Tilak, who helped me resolve every issue swiftly and with patience.

Now I'm happy to say that everything is resolved and I'm able to use Wati for my website and I must say it is a delight to use and has all the option I was looking for and more!

Thank you for assisting Mr. Madhavan and Mr. Tilak and getting my issues resolved ASAP.

The 3D Printing Store India
Índia
About 2 months usando a aplicação
Questão respondida por WATI: WhatsApp Team Inbox 14 de abril de 2024

To The 3D Printing Store India

We are extremely sorry for the bad experience you have had. This is not typical of us and can assure you it wouldn't happen again. Would it be possible to email me at madhavan@clare.ai and will get your issue resolved swiftly.

Editado a 25 de março de 2024

The upfront customer service experience is poor, they tend to urge you to email support team instead of understand your problems well (keep telling me to do something i've already done) and providing effective assistance patiently through live chat.

GWC Offical Store
Singapura
About 1 month usando a aplicação
Questão respondida por WATI: WhatsApp Team Inbox 23 de março de 2024

To GWC Official Store
We are extremely sorry for the bad experience you have had. This is not typical of us and would like to rectify this situation.
Would it be possible to email me at madhavan@clare.ai and will get your issue resolved swiftly.

Thank You

2 de abril de 2024

Lot of features. But most of them are buggy and the UI for the admins is really bad and hard to use

CosyLabs
Índia
About 1 month usando a aplicação
Questão respondida por WATI: WhatsApp Team Inbox 3 de abril de 2024

To Cosylabs
We are extremely sorry for the bad experience you have had. This is not typical of us and would like to rectify this situation.
Would it be possible to email me at madhavan@clare.ai and will get your issue resolved swiftly

17 de janeiro de 2024

This is an extremely worthy app for ecommerce to connect with customers for order confirmation, abandoned checkout, marketing messages and further connect with all their queries on a day to day basis.

Muselot
Índia
3 months usando a aplicação
22 de abril de 2024

We have been able to increase our sales by 30% by setting up chatbots and using Whatsapp broadcast

Wholly
Estados Unidos
1 day usando a aplicação
22 de abril de 2024

Got help me with the onboarding process and got all my queries answered

CECILIA PRADO
Koweit
About 15 hours usando a aplicação
Editado a 30 de janeiro de 2024

Extremely helpful. One must go with this app for whatsapp solutions.

Menworks
Índia
2 days usando a aplicação
24 de abril de 2024

After exploring all options wati seems to be the best app

Blue Game
Estados Unidos
About 2 hours usando a aplicação
23 de abril de 2024

Too many hidden costs

Doncabellopro
Espanha
20 days usando a aplicação
20 de abril de 2024

We came to know lately about Wati. Loaded with features.

Essa jan store
Emirados Árabes Unidos
3 minutes usando a aplicação