Avaliação geral
4,9
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
4 de maio de 2023

It is a very useful Shopify application, but I encountered some problems while using it. Luckily, customer service representative Victor provided me with very effective help and support, resolving my issues. He was very polite, professional, and patient, and explained the solutions very clearly, allowing me to quickly resolve the problem. I am very grateful for his assistance, and I will definitely recommend this application to my friends and colleagues. If you need any help with this application, do not hesitate to contact Victor, as he is definitely an excellent customer service representative.

瓷曦.DawnsPorcelain
Hong Kong, RAE da China
2 months usando a aplicação
Editado a 29 de março de 2023

Installation facile en 2 minutes, le support est tres disponible et efficace, le template de message sont tres bien fait. Cette app a boosté mon chiffre d'affaire. Je recommande.

Plug
Bélgica
2 months usando a aplicação
19 de junho de 2021

We test quite a few apps as we're always trying to find the most efficient permutations and user friendly environment for our employees. Never have I experienced customer support like this.
Super fast, arranged a call on a weekend to solve an issue I had, and at the same time, professional. The app is elegant and easy-to-use.
You don't need any other WhatsApp chat widget, this is the one.

Mopani Pharmacy
África do Sul
About 2 months usando a aplicação
Questão respondida por Sweethelp 21 de junho de 2021

Thanks for this wonderful review Jason. Customer support is our number one priority and it was a pleasure assisting you ! If you need anything else, don't hesitate to reach out :-)

Take care,
Sweethelp Team

15 de abril de 2023

I asked a lot of questions to set up the app and Nouah helped me a lot. A kind person. The support team is always helpful. Nice application.

statutsu
Turquia
About 2 months usando a aplicação
23 de junho de 2021

I was using Sweethelp 3 weeks ago, This app is really amazing ,it helps us recover our abandoned cart through WhatsApp, the app simple and
easy to use . They provide the best customer support I have ever seen. WhatsApp chat and WhatsApp share are also some good tools to connect with your customers.I highly recommend Sweethelp.

epilatbia
Marrocos
About 2 months usando a aplicação
Questão respondida por Sweethelp 29 de junho de 2021

Thanks for this wonderful review. We are happy to have you on board. Your satisfaction is what matters the most to us. That's why customer support is our number one priority. Don't hesitate to reach out if you need anything.

Take care,
Sweethelp Team

24 de abril de 2023

Exactly what we needed. An app that asks consumers to confirm COD orders and reminds them about their abandoned carts and not to mention you can add discounts with the messages. Perfectly designed and very easy to use.
Last but not the least, the support team is very quick and helps you with every query that you have.

Odd Bhoot - Streetwear X Techwear
Índia
About 2 months usando a aplicação
Editado a 31 de agosto de 2021

so far so good, i can rate the app a 5 out of 5.though there are still some features that we require that they need to add.Otherwise the rest is awesome.Excellent customer service.Any time you need support agents are there to help

Zimbabwemall
Zimbabué
About 1 month usando a aplicação
30 de agosto de 2021

Great app and great service. got a few small questions and they replied immediately and solved the issue.

Kortingopjekoffie.nl
Países Baixos
About 1 month usando a aplicação
22 de setembro de 2021

Ottimo servizio ragazzo gentilissimo competente nel suo lavoro, contento del lavoro svolto aiuta molto

tabya
Itália
About 1 month usando a aplicação
10 de agosto de 2021

This app is the best I have used and also support is fantastic it sorted all the tickets for me, recommended.

Suvur
Polónia
About 1 month usando a aplicação
Questão respondida por Sweethelp 16 de agosto de 2021

Thanks for your wonderful review. It has been a pleasure to assist you. If you need anything else, don't hesitate to contact our customer support team.

Cheers,
Sweethelp Team