WhatsApp Chat + Abandoned Cart

AUTOMATED WhatsApp Messages - Abandoned Cart recovery, Order confirmation & order delivery

Everything you need in one WhatsApp plugin:

1. WhatsApp Chat button
2. Automated WhatsApp message templates - Abandoned Cart recovery, Order Confirmation, Order shipment with Tracking URL.
3. Orders CRM
4. Manual WhatsApp Messages

AUTOMATED WhatsApp Message Templates

• Automated Abandoned Cart Recovery, Order confirmation, Order delivery (with Tracking URL) messages.
• Messages are sent from a WhatsApp approved business API number. Your WhatsApp contact is included automatically.
• Message templates are Pre-approved by WhatsApp
• Currently, they are available in English. (COMING SOON: Portuguese, Spanish, Indonesian Bahasa, Arabic).
• You will be billed only for successful delivery of the message.
• Message rates for countries where WhatsApp is popular: India: $0.02, Brazil: $0.08, Mexico: $0.05. Please check our app to find the rates for all other countries.

AUTOMATED WhatsApp Abandoned Cart Recovery - drip campaign

Unlike a single message, you can send a series of cart recovery reminders using our app.

Example of Drip Automation:

• First reminder : 1 hour after abandonment.
• Second reminder with a coupon code: 1 day after the abandonment
• Third reminder: 3 days after the abandonment

How does it work?

• When a customer abandons a checkout with a phone number, we automatically send the.
• A unique recovery link is sent in the message. (Optionally a unique, dynamically generated coupon code as well)
• Customer recovers the cart and complete the order
• Once completed, automated messages will be stopped immediately. Example: Let's say, you have THREE Automated messages configured. If the customer recovered the cart after he received the first message, then the subsequent messages will NOT be sent.

NOTE: A maximum of THREE automated abandoned cart recovery templates can be used in a sequence.

Manual WhatsApp messages for Cart Recovery

The app automatically tracks the abandoned checkouts that have a valid Phone Number. So you can manually send a message over WhatsApp.

How MANUAL messaging works?

• Create one or more message templates in the app
• Under the Checkout management, use the Send Message option to choose a template and send it. (NOTE: either the WhatsApp web or the mobile is required)

WhatsApp Chat button

• Easy to set up : Just enter your mobile number and enable.
• No Code installation required.
• Place the chat button at left, right or side edges
• Customizable

IMPORTANT NOTE: Both the merchant and the customer need the WhatsApp mobile app for using the chat functionality

Support

The app is easy to set up and use. If you need any assistance, just reach us via the Live Chat option.