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This app fits our use-case perfectly! It's super easy to share information about items with customers, send them a link to the checkout, create automation flows, and so much more. The interface is easy to use and intuitive, having some smart user experience choices. The support team is hands-on and responds quickly. They really take the time to understand your problems and go out of their way to help you succeed. This a great attitude!
We didn't even know such a neat tool existed until we stumbled upon it, which brought our business operations to the next level. Thanks a lot, guys!!
We've been using Zoko for the last few weeks. Currently, we use it for abandoned cart nudges, and we've seen an immediate improvement in abandoned cart conversion rates vs only email nudges. Rahul, from the team, has been super responsive and proactive in answering all our queries and guiding us through the various use cases. Thanks for the wonderful experience so far team!
Thank you! Yes, nothing beats cart recovery on WhatsApp.
Appreciate the acknowledgment for our teammate Rahul! Lucky to have to such superstar heading our onboarding and support efforts :-)
Superb app and amazing support from Rahul and his team. I have recommended them to many friends and colleagues. The team have always been there to answer queries and guide me. They are also open to customisations if they make sense to the wider community. Good stuff!
Thank you! We love having you as a customer and also love all the feedback and insights we get from you.
Great App! I used this app to manage our WhatsApp chats and send abandoned cart notifications. It has a good UI, and it's very easy to set up new templates and create automation flows. The support is fantastic! The app is constantly developing and providing us with more features, which is excellent.
Good platform to be in touch with the customers and for other professional benefits, Quick replies too.
Great app with helpful features for Whatsapp business integrations, mainly for the newly launched websites/businesses. your team is really helpfull to customer, Great Job Keep it up and best of Luck for Bright Future.
I used this apps to do service for my customer, my customer satisfy with the service too, the tools provided by the apps is excellent, hope to get more features in future
Awesome! thank you for your kind words. Keep your feedback coming and let us know what new features you would like to see.
I usually dont leave reviews, but I didn't want to pass up the opportunity to do so because ZOKO is the best technological application that we have used to maximize the Shopify ecosystem. ZOKO's interface is very intuitive and easy to use, and it also has many very interesting features if your online store is on Shopify (i.e. place orders, track shipments, cancel items, among many others). In addition, the ZOKO team is totally open to developing new features so that we all benefit from the new capabilities. If you want to use the app not just for customer support, but to truly increase conversion rate, ZOKO is the ideal tool for you!
I stumbled upon Zoko quite randomly, and I've been really happy with their service! Starting with the demo and installation process - the team was super friendly, supportive and hands on. It made the whole process a lot less daunting and very easy. Post installation, the team gave the much needed support to ensure we were onboarded properly and this was really appreciated because not a lot apps do that! We have really enjoyed using the dashboard - super easy to use, we can also keep a track of the chats easily, and have more than one person using the chat! The thing that really impresses me is that the team are constantly innovating, coming up with new features. Anytime we have an issue, they are extremely responsive and their timeliness is commendable. 100% recommend Zoko.
Thank you for trying us out! We are happy that you feel the dashboard is super easy to use.
I hope you are seeing benefit from the new features we just released like being able to take reviews on WhatsApp , automatic order updates to customers who message you whatsapp etc.
It was a great support for our business. The help they provide is excelent and very kind. They were always willing to help and guide us in the whole process.