Zoko: WhatsApp for D2C Brands

We've been using Zoko for almost two years, and their chatbots over the past few months have significantly reduced our team's workload by handling customer queries efficiently.

The Zoko team has been consistently responsive and supportive whenever we've needed assistance. Overall, it's been a great experience, and we're very satisfied with the platform and the support.

We've been using Zoko for our Shopify store, and it's been easy to use. The Shopify integration works well, and managing customer conversations on WhatsApp has become much simpler. Whenever we've had questions, their support team has been quick to respond and very helpful. Overall, it's been a good experience so far.

Extremely versatile app that makes amazing use of Whatsapp automation and introduces features regularly. They've adopted AI very well and are continuing to improve on it. Our rep Nishant and his team are well-versed in the product and help us integrate new features into our retail store

We’ve had a great experience using Zoko so far. The platform has been smooth, reliable, and helpful. The support team has also been extremely responsive and supportive whenever needed. Overall, it has made our workflow much more streamlined.

We’ve relied on this app for almost two years now. The platform is great, but what stands out is the support — responsive, hands-on, and solution-oriented from day one. If quick technical help and a team that truly listens matter to you, this is the right choice.

Anuradha Bhatt
Business Head
Elvy Lifestyle Private Limited

We've had a great experience using Zoko. The platform is easy to use, the API integration is smooth and reliable, and it has helped us manage our WhatsApp communication efficiently.

A special thanks to Muzaina for managing our account so well. She has always been responsive, supportive, and quick to help whenever we had questions or needed assistance. Her guidance has made the onboarding and day-to-day experience seamless.

Overall, we're very happy with Zoko and would highly recommend it to businesses looking for a reliable WhatsApp automation and customer engagement platform.

First things first - Kudos to the great Zoko staff for providing an amazing customer experience right from onboarding until customer/technical support - Bharath, Vijith, Aaquib, Rahul and Ananthu. The app itself is versatile and easy to use, and ever since Shopify-segments have been integrated my broadcast's setup speed halved and outcome has doubled so good job on that as well. Next up would be easy to create flows as current method can get but tedious and doesn't often consider other active flows. Keep innovating and easing the user experience of the app. Thanks for all the help with Whatsapp marketing and automation, Zoko & team.

We've been using Zoko for the past three months at Vriksham, and the experience has been genuinely positive.

As an e-commerce brand handling a large number of customer conversations every single day, we were looking for a WhatsApp solution that was reliable, easy to use, and could help us improve customer engagement without adding operational complexity. Zoko has delivered well on all those fronts.

What has stood out the most, however, is the support we've received from Muzaina. Right from onboarding to implementation and every query in between, she has been incredibly responsive, patient, and proactive. She never made us feel like we were just another client. Whether it was helping us understand features, resolving issues quickly, or suggesting better ways to use the platform, she was always just a message away.

Having someone who genuinely cares about your success makes a huge difference, especially when you're implementing a new system. Her guidance made our transition smooth and gave our team the confidence to make the most of Zoko.

Over these three months, we've seen encouraging returns from our WhatsApp marketing and customer communication efforts. The platform has become an important part of our customer engagement strategy, and we're excited to continue exploring more of what it offers.

A big thank you to the entire Zoko team for building a solid product, and a special appreciation to Muzaina for her exceptional support. She's been one of the biggest reasons our experience with Zoko has been such a positive one.

Highly recommended for any business looking to scale customer conversations and WhatsApp marketing with a team that truly supports you along the way.

We have been using the app for several months now. Before signing up, the team clearly explained all the features and how to make the most of the platform. Initially, we were not able to utilize some of the features effectively, which impacted our results. However, over time, with proper guidance and support, things improved significantly.

We would especially like to appreciate Muzaina for her excellent support and dedication. She has been extremely helpful in guiding us, answering our questions, and ensuring that we use the platform effectively. Thanks to her support, we are now generating revenue through the app and seeing positive results.

The only drawback we feel is that the pricing is a bit on the higher side compared to some similar apps in the market. However, the quality of support and the results we are seeing help justify the investment.

Overall, we would definitely recommend this app to businesses that are willing to fully utilize its features. The support team, especially Muzaina, has played a major role in making our experience a positive one.

Excellent experience with Zoko! The most valuable aspect has been their highly supportive team. They assisted us throughout the entire setup process and have continued to provide excellent support whenever needed.

Zoko has significantly improved our customer engagement and WhatsApp marketing performance. The platform is user-friendly, reliable, and has helped us achieve better results in communicating with our customers.

We are very happy with the overall experience and would highly recommend Zoko to businesses looking to streamline their WhatsApp operations.