Zoko ‑ WhatsApp Catalog & API , 172 recensies

I usually dont leave reviews, but I didn't want to pass up the opportunity to do so because ZOKO is the best technological application that we have used to maximize the Shopify ecosystem. ZOKO's interface is very intuitive and easy to use, and it also has many very interesting features if your online store is on Shopify (i.e. place orders, track shipments, cancel items, among many others). In addition, the ZOKO team is totally open to developing new features so that we all benefit from the new capabilities. If you want to use the app not just for customer support, but to truly increase conversion rate, ZOKO is the ideal tool for you!

This app is amazing! First of all, the team is very helpful and when you join they have onboarding calls to show you how to set things up. In terms of visibility and marketing, we are pushing this more than our mailers as once you have templates set up its so much quicker and the response is almost instant! The team is very quick and helpful when I have questions and thye easily look in on your backend to see whats going on if things aren't working - ie. If I set something up wrong ;) Highly recommend this app for anyone where Whatsapp is being used by customers frequently.

I stumbled upon Zoko quite randomly, and I've been really happy with their service! Starting with the demo and installation process - the team was super friendly, supportive and hands on. It made the whole process a lot less daunting and very easy. Post installation, the team gave the much needed support to ensure we were onboarded properly and this was really appreciated because not a lot apps do that! We have really enjoyed using the dashboard - super easy to use, we can also keep a track of the chats easily, and have more than one person using the chat! The thing that really impresses me is that the team are constantly innovating, coming up with new features. Anytime we have an issue, they are extremely responsive and their timeliness is commendable. 100% recommend Zoko.

It was a great support for our business. The help they provide is excelent and very kind. They were always willing to help and guide us in the whole process.

I use this app to integrate my whatsapp account with shopify store. At the beginning I was having some concerns to go for it, because I couldn't see them active in Social media. However after I met the team in an online meeting. everything was clear to me. I have just finished the onboarding 3 sessions which took around 1 month. In this month Zoko team came up with few amazing updates, that to me is a good sign which showed me that they are really active. My best feature 1) Abandoned cart flow
2) Review Flow 3) Broadcasting and Reports
4) Assigning agents
5) active customer Service 6) In chat store - a feature that allows you to share broducts/ adding to cart/ and send them a payment link all with in the chat I hope in the future they will allow us to have more customization in the flows. 100% I will recommend this app for any one who is looking to integrate their shopify store with whatsapp

I have been using this app for 15 days and I have to say it's a really great piece by zoko team. Great job.. few improvements are needed though..but it is still one of the best in the market

Zoko app is very good!
It's helping us improve our customer service.
We liked the most the automatic flows for cart retrieval, upsell and reorder. Customers are satisfied with better service and more likely to come back to us to buy more.
In conclusion, the Zoko team is excellent; they follow you step by step in the account setup and are always available for any request.
Great, recommended.

We have used Zoko for some time now and what we like best is their amazing customer service. The onboarding is just so smooth and their team is readily available to guide. Highly recommended!

Nos ha gustado muchisimo, es muy amigable y fácil de navegar. El equipo de servicio está muy pendiente de ti todo el tiempo.

This app change our operations team world! We've wanted everything this app has for a lot of time, but could no find anything as easy to setup and with such a great support team like Zoko. We got verified in Whatsapp which is a big PRO, and in every step Zoko team was very supportive, obviously through whatsapp! Highly recommend!