Zoko ‑ WhatsApp Catalog & API

Zoko has revolutionized our WhatsApp marketing strategy. The AI chatbots provide human-like responses within seconds, solving our previous slow response time issues. We've set up automated messages for order confirmations, shipping updates, and more, with impressive open rates.

The centralized chat feature allows us to manage multiple sales reps efficiently, all using the same WhatsApp number. As a supervisor, I can easily monitor all chat activities through the Zoko dashboard

Since implementing Zoko, we've seen:

Doubled customer conversion rate
Improved customer satisfaction
Increased customer retention

Suggestion for Improvement
Adding a number masking feature to protect customer contact information from sales representatives would be beneficial.

We highly recommend Zoko to other Shopify merchants looking to enhance their WhatsApp marketing efforts. It's a powerful, user-friendly, and cost-effective solution that has significantly improved our business operations.

I’ve been using Zoko for a few months now, and it’s truly been a game-changer for my e-commerce business. Integrating WhatsApp with Shopify through this app has streamlined our communication and automated many aspects of our customer interactions, saving us countless hours.

The team was very kind to me and help with everything i needed (:

Nice software that helps you out to send whatsapp messages with data from shopify, you can customize almost everything in the messages.

After you understand how it works, it's very easy to make new flows, customize to your needs and have better notifications to your customers.

I hope in a near future can expand the languages of ChatGPT auto-answer modes, as we have an store non-english, we manage with their guide how to make all our messages in spanish.

We at Sleepsia have been using the ZOKO WhatsApp Platform for the past one month, and it has significantly improved our communication processes. The platform's automation features have simplified our tasks and enhanced our overall efficiency. The customer support team, especially Aaquib, has been outstanding, providing exceptional assistance and making the integration process seamless. Kudos to the entire ZOKO team for their fantastic work!

As a brand dedicated to enhancing health and wellness through high-quality supplements, NVEDA has always been on the lookout for innovative solutions to improve customer engagement and support. The Zoko WhatsApp API-based app has proven to be a game-changer for us in this regard.