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i used this app is great and i recommand it
easy to use and safe also it look nice
Amazing App, help us to communicate easier with our customers and increase our convert rates!
We recommend this app ++++++
THANKS LOVE IT
MUITOOOO BOOMMM, SUPER RECOMENDO, IRÁ AJUDAR MUITAS PESSOAS, SE A PESSOA FOR PROFISSIONAL DO ATENDIMENTOI, JÁ ERA
Nice app we recommend everyone using shopify to install this app thank you.....................................
love it
so easy to add and operate.
thanks its still free.
so easy to add and operate.
thanks its still free.
Worst Customer Service. Not happy at all. I have asked the team to release my API integrated phone number but no one from the team is replying.
Hi,
Apologies for any inconvenience caused to you. Request you share the issue you are facing at support@superlemon.xyz, and we will surely solve it as soon as possible.
Good APP. Recommended. I am trying the free version. Its basic but its free though. Will upgrade when i start getting sales. It will be highly appreciated you guys provided the widget in free version.
Too many bugs in recent times. Using this app from 2022. But recently the app has a lot of bugs and is very unstable. I'm looking for other options
The 'My whatsapp' window is still not working
They started to bill me even after uninstalling
Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced while using our app. We take customer satisfaction seriously, and we strive to provide the best possible service.
We have already sent you a mail to know more details regarding the problems you faced so that we can address them and improve our services. Please reach out to us on support@superlemon.xyz. We are here to assist you and provide you with the best possible assistance.
Thank you for bringing this to our attention, and we hope to regain your trust in the future.
Nice App ! my page looks cooler and more professional!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!11111111111
Used it for 12 months on free plan. However, once I upgraded to growth plan, I realised that it is a click bait and I will be required to upgrade to engage plan if I want to use any of the features. After converting to whatsapp business API, I got no handholding and I also lost my ability to use the chat widget.
All in all, i wasted 10 days of writing to the support team for resolution, and finally I uninstalled
Hello Customer,
We want to start by expressing our sincere apologies for the inconvenience you encountered while using the features. We truly appreciate your feedback as it helps us identify areas where we can improve. We understand that configuration can sometimes be challengin, but rest assured we are here to help.
We will soon reach out to you for a resolution. We will do everything we can to make your experience with Superlemon positive again!