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I do not like this update, they raised the price and half of the features that I used before have been removed. I used to send manual messages to customers and was able to create templates with my customer order info. Now that's completely gone. I deleted the app and I'll be looking for another alternative.
Hi,
Apologies for any inconvenience caused to you. Request you share the issue you are facing at support@superlemon.xyz and we will surely solve it as soon as possible.
This app it's amazing, simple, fast install, effective, almost free, wonderful app!! Thank you very much.
Muito bom. Fácil de usar fácil de configurar e tenho design bonito e deixou minha loja mais prática e não complete com a template da loja.
It is more convenient for my customer direct contact us. So, I am very happy on using it. But now I got a suggestion for this apps, do your apps got the function to auto reply to customer on their abandoned cart?
Hello! Thank you for posting such a wonderful review. We truly appreciate it 😁
Thank you for your feedback about the app. We have reached out to you on your email so that we can understand your feedback better and make a note of it.
Cheers!
Preetam
The worst possible app. I am revising my review now. SuperLemon has been purchased by GupShup and has become an orphaned child. No support. No one to respond to your questions. Got an API through SuperLemon and suffering still. No one in GupShup knows anything about SuperLemon. Horrible. Avoid at all cost. There are a million other providers that provide way better service than these blokes.
Hi, Apologies for any inconvenience caused. Can you please raise a ticket by emailing to support@superlemon.xyz. We will help you resolve your query ASAP.
This whatsapp app goes above and beyond what is expected. After weighing all of the possibilities, we decided that superlemon was the best option in the market. Great Features!.
Thank you for your wonderful review. We sincerely hope our app helps you connect with your customers and grow your business.
Have a good day :)
No me deja vincular la cuenta comercial de Facebook, no deja personalizar las plantillas, algunos procesos están en ingles.
Sinceras disculpas por las molestias ocasionadas. Nos pondremos en contacto con usted con respecto al problema y lo resolveremos lo antes posible.
Agradecemos mucho su paciencia.
great extension, thnak you for this so beautiful ads ;) ;) ;) ;) ;) ;) ;) ;) ;) ;) ); ;) ;) ;) ;) ;) ;)
Using superlemon for almost a year. Very happy over all. Very good for small businesses. Could improve on the pricing front though.
Hello User,
Thanks for writing to us. We are working on a new Build of our application where new Features will be introduced and new pricing will be provided too in the new build.
Regards,
Team Superlemon
Antes era genial. Ahora un auténtico desastre. No funciona nada. La versión beta no funciona nada. No me aparecen todos los pedidos de la tienda, por lo que no puedo enviar mensajes a mis clientes. No funcionan las búsquedas. Y además no se puede contactar con soporte. La dirección de correo no existe. ¿Y encima te cobran por algo que no funciona? Les doy una semana para que lo solucionen o me daré de baja. No voy a pagar más por una aplicación que no funciona!!!!
Hola,
Disculpas por cualquier inconveniente que te haya causado. Solicite que comparta el problema al que se enfrenta en support@superlemon.xyz y seguramente lo resolveremos lo antes posible.