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They solved a problem in 2 minutes!! Great support! 5 stars for the support, 5 stars for the application really easy to use
Abondoned Cart Not Working, Pls Help ASAP, Order Confirmation Sms Going but Customers Not Recieving Whatapp Msg for Abondoned Carts
Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible.
We really appreciate your patience.
I installed the APP in my store yesterday and it is very easy to configure, its interface is clean and simple to use, for someone who does not have knowledge it will help a lot ... I give two stars because the most important thing in this application is not the WhatsApp Widged, but the automatic sending of an abandoned cart message ... unfortunately the template they have configured is very simple and they do not allow editing ... I asked them to help me to customize it and they refused ... I want to tell you that not all online stores are the same and each one has its own style to communicate with its customers, when they solve that problem I will hire their services and recommend them to my community.
It's a good helpful application for me because it makes me handle my customer support easier. Thank you.
Hello Dear Customer,
We really appreciate your feedback.
Please, if you face any problem with the app, you can contact us through the following email address: support@superlemon.xyz
Best Regards!
Good Application reduces manpower cost and saving time. Having very simple Set up & configuration. Overall good
Hello Dear Customer,
We really appreciate your feedback.
Please, if you face any problem with the app, you can contact us through the following email address: support@superlemon.xyz
Best Regards!
La atencion al cliente pesima, nunca se contactan con nosotros. tenia la opcion para pero me toca cancelar la suscripcion al producto porque tengo un bug que no se puede quitar de esa app. les escrito correos les digo que me contacten y no recibo respuesta.
Sinceras disculpas por las molestias ocasionadas. Nos pondremos en contacto con usted sobre el problema y lo resolveremos lo antes posible.
Realmente apreciamos su paciencia.
very bad customer support. there is not any type of customer support. Fake
Server penosi, app che si blocca dopo 2 messaggi che ho mandato.
Mi fate perdere ipù tempo cosi che aggiungengo il contatto manualmente
Ci scusiamo per l'inconveniente causato, abbiamo risolto il problema e monitoreremo tali incidenti per evitare tali incidenti in seguito. Fateci sapere se doveste riscontrare problemi scrivendoci a support@superlemon.xyz. Saremo felici di aiutarti. :)
The app is great...clean, simple and free, what's not to like! The developers are extremely responsive and they made a change to the app within 24 hours of me telling them about it. A definite 10/10 experience!
Muito difícil de fazer as configurações, toda hora tem um bug... Recebi informação que o app é muito bom, até deve ser após conseguir configurar, mas até o momento ainda estou na luta...
Sinceras desculpas pelo inconveniente causado. Entraremos em contato com você sobre o problema e resolveremos o mais rápido possível.
Nós realmente apreciamos sua paciência