Recensies (1.058)

Algemene beoordeling
3,6
Cijfers per recensieniveau
  • 77% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 15% recensies zijn 1 sterren
26 november 2021

The app was working well until their recent update. Now I cannot even send abandoned cart messages. Support team is not helpful.

BlissMart Shop
Verenigde Arabische Emiraten
5 maanden gebruiken de app
SuperLemon App heeft geantwoord 28 november 2021

Hi,
Sorry for any inconvenience this may have caused you. Can you share the difficulty you are facing with the Superlemon app at support@superlemon.xyz?
We will surely help you to use the new application.
Thanks

28 april 2020

awesome app! gave an additional contact layer to transform visiting customers in the store into real customers by giving the possibility to interact with them live

Magnetikkids
Israël
12 dagen gebruiken de app
20 september 2023

The app is good but when customers have to go to the cart or checkout this app pops up asking customers for their number, a really annoying popup, to turn it off you have to change too many things at checkout that maybe probably reduce your conversion rate. The app is good but this setting ruins the app totally

Puf Italia
Italië
5 maanden gebruiken de app
2 juni 2019

ora vediamo se funziona. al momento non ho ancora testato. se va vi ringraziero sicuramente. in italiano

ARMONIA VERONESI
Italië
11 maanden gebruiken de app
SuperLemon App heeft geantwoord 2 juni 2019

Ciao. Grazie mille per aver scritto una recensione. Ti auguriamo un'ottima esperienza con l'app.

Siamo una piccola squadra (solo 2 persone) e ci preoccupiamo profondamente per tutti i nostri utenti. Saremo sempre lì per aiutarti nel miglior modo possibile.

Vi auguro una buona giornata!

SuperLemon Apps Team

Bewerkt 26 december 2020

Have been using their paid version since 3-4 months now. Not able to automate messages for order confirmation (CRM related functionality). Terrible customer support! Wish there were a few better alternatives in the Shopify App Store.

Rookiedeck
India
5 maanden gebruiken de app
SuperLemon App heeft geantwoord 3 januari 2021

Apologies for the delayed response, Our developers were able to fix your issue, you can now enable the templates and send all the automated messages from your own private number which was submitted for WhatsApp API. Apologies for the inconvenience caused earlier.

7 augustus 2020

Fácil de usar, adorei
ele é bem fácil de editar, super indico, você pode mexer na cor e modelo de ícones do whatsapp

Bauble Shop
Brazilië
11 dagen gebruiken de app
6 december 2021

Buenas, desde la semana estoy esperando respuesta de soporte y aun no tengo solución, los mensajes automatizados de whatsapp no están llegando, solo dice enviado a operador.

Bengalí Jewelry
Mexico
5 maanden gebruiken de app
SuperLemon App heeft geantwoord 9 december 2021

Hola,

Disculpas por cualquier inconveniente que te haya causado. Estamos analizando tu consulta y seguro que la resolveremos lo antes posible.

Gracias.

16 augustus 2020

Wonderful free app. Let's see how it works in my store. I think the advanced section is a fantastic feature.

CCMYEBZ
Singapore
11 dagen gebruiken de app
Bewerkt 5 juli 2019

It is easy & convenient. Love the after-sales com. I will increase the rating once my store is open

Iron Wingz
Zuid-Afrika
8 maanden gebruiken de app
Bewerkt 24 september 2021

ERROR!!! DONT WORK, WHEN YOU UNINSTALL APP THE LOGO WHATSAPP STILL SHOW!!! I DONT WANT THISSS DO SOMETHING!!! DONT RECOMEND!

Stylo Gringo Jóias
Brazilië
4 maanden gebruiken de app
SuperLemon App heeft geantwoord 24 september 2021

Hi,

Apologies for any inconvenience caused to you. Request you share the issue you are facing at support@superlemon.xyz and we will surely solve it as soon as possible.