Marketing+Support on WhatsApp

⭐ 1/5

Terrible experience with the Superlemon app! The chat window stopped working, and despite multiple attempts to get support, the issue was never resolved. The support team keeps making empty promises but does nothing to fix the problem. This has severely impacted our business as we are unable to communicate with customers properly.

After weeks of frustration, we are uninstalling this app. I ...

Feels like a fraud. I was getting billed without any usage and being on the free plan. Customer support didn't react to my complaint.

Update: Customer Service finally responded. They linked all charges to the automation in the app but none of the automation functions were activated on my side - so I still confirm a fraud. Won't be fighting further over the couple of bucks. Just stay away from ...

assistenza da migliorare, 4 giorni che mando email ma nessuno risponde

No customer service. Impossible to reach someone even if you want to pay but have a few questions.

BZDE

terrible support team, absolutely zero response over a week.

the wrost app i have ever seen , poor customer service , poor user acceess

Waste app

worst service

If you just need the widget that appears on your website to connect with your customers Superlemon works just fine. However, none of the automation works properly and to make it worse no customer service is available to help. I have sent over more than 3 emails and I just got one response saying they will investigate and never came back to me for more than a week.