Avaliações (1 061)

Avaliação geral
3,8
Pontuação por nível de classificação
  • 77% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 15% das classificações são de 1 estrelas
8 de setembro de 2020

easy an quick to install. simple to understand. good app¡¡.................................................................................................................................................................................

Aora Life
Espanha
About 2 months usando a aplicação
Editado a 29 de maio de 2019

It looks will work perfectly for me and my small business. I will update later :) thanks. Great app nnn

Crystal Blooms Guatemala
Guatemala
About 2 months usando a aplicação
18 de novembro de 2022

Product is ok
why is no one replying to my emails?
Live support also not there. Please reply
Also how to check which customers have got abandon cart messages?

GymX
Índia
About 4 years usando a aplicação
Questão respondida por SuperLemon App 18 de novembro de 2022

Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible.
We really appreciate your patience.

5 de julho de 2021

Abandoned Checkout Recovery not working for the longest time more than 90 days. No Email from them only a update notification on the app. Avoid!

Urban Monkey® - Headwear, T-shirts, Sunglasses, Wallets, Face Masks, Caps. Skateboards
Índia
Almost 2 years usando a aplicação
Questão respondida por SuperLemon App 5 de julho de 2021

Hello Dear Customer,

We really appreciate your feedback.
Please, if you face any problem with the app, you can contact us through the following email address: support@superlemon.xyz

Best Regards!

17 de janeiro de 2020

Less than 6 hours since I installed this app and it just works!
Lots of customers contact us through WhatsApp, everything is OK.
I suggest using a higher plan than standard.

Nati Shop
Roménia
About 2 months usando a aplicação
10 de junho de 2019

Great app,Great app,Great app,Great app,Great app,Great app,Great app,Great app,Great app,Great app,Great app

B&T Home and Kitchen
Chipre
About 2 months usando a aplicação
17 de maio de 2023

We used this app for over a year and it worked super well. However they changed their plan and didn't let us know over email. The app stopped working and we learned from our customers.... ON TOP OF THAT, THEY INSERTED A POP UP IN OUR CART PAGE that STOPPED OUR CUSTOMERS FROM PROGRESSING TO CHECKOUT. We never signed up for any pop up, never allowed it. In summary, we had a 90% DROP in our checkout process. This app directly impacted our sales today negatively (our sales dropped 90% vs our daily average).

amai
Brasil
Almost 2 years usando a aplicação
Questão respondida por SuperLemon App 24 de maio de 2023

Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you have faced due to recent changes to our app.

Regarding the unexpected pop-up on your cart page, we deeply apologize for this intrusion. It was never our intention to interfere with your checkout process or hinder your customers' experience. We understand the impact this had on your sales, and we genuinely apologize for any loss you experienced as a result. We should have disabled the pop-up for your store immediately after the complaint. Sincere apologies for the delay.

If you have any further concerns or questions, please don't hesitate to reach out to support@superlemon.xyz. We are here to assist you and regain your trust.

8 de outubro de 2022

Até o momento o app tem sido de grande valia para minha loja. As mensagens automáticas que eles enviam aos carrinhos abandonados tem sido de grande prospecção de clientes

Mocasa Shop
Brasil
About 2 months usando a aplicação
14 de fevereiro de 2023

Muy buena herramienta para acceder a los clientes de forma individual, acelera las compras y los pagos

VEGGIE DECO
Argentina
About 2 months usando a aplicação
Questão respondida por SuperLemon App 16 de fevereiro de 2023

¡Gracias por compartir sus comentarios con nosotros! Nos complace haber hecho que su experiencia con nosotros sea excelente y estaremos más que felices de ayudarlo.

19 de dezembro de 2021

I am using this great app, I love it! It works great and for each chat opens the link with the pre-established app!
Fantastic, keep it up!

Teq Bandits
Austrália
About 2 months usando a aplicação
Questão respondida por SuperLemon App 20 de dezembro de 2021

Thank you so much for your wonderful review, we truly appreciate it ❤️

We are so happy to hear that our app helps your business and we hope that the WhatsApp Messaging feature gives you even more value 😁

Kindest regards