Avaliações (1 054)

Avaliação geral
Pontuação por nível de classificação
  • 77% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 15% das classificações são de 1 estrelas
Editado a 4 de abril de 2024

Feels like a fraud. I was getting billed without any usage and being on the free plan. Customer support didn't react to my complaint.

Update: Customer Service finally responded. They linked all charges to the automation in the app but none of the automation functions were activated on my side - so I still confirm a fraud. Won't be fighting further over the couple of bucks. Just stay away from this app.

Whisky Grail
About 3 years usando a aplicação
11 de abril de 2024

No customer service. Impossible to reach someone even if you want to pay but have a few questions.

About 3 years usando a aplicação
5 de fevereiro de 2024

Abdoned cart recovery is not at all working. A support ticket and multiple follow ups didn't get any responses. Pathetic customer support.

Over 3 years usando a aplicação
29 de janeiro de 2024

Please can you stop billing me. I uninstalled the app a few months ago but you keep billing me. I would like to kindly ask that you stop. Thank you.

OneClick Supplies
Reino Unido
Almost 3 years usando a aplicação
17 de março de 2024

terrible support team, absolutely zero response over a week.

Tie The Bun
Over 1 year usando a aplicação
17 de maio de 2024

Waste app

Savorworks Artisans Pvt Ltd
Over 1 year usando a aplicação
24 de novembro de 2023

I have been using the free version for a long time. Then I decided to upgrade my plan and it was a disaster. Faced so many issues within the app, tried to contact support but either they are very busy or just lame. My issues are still pending. Templates are approved on Facebook but they are pending in apps.

Over 4 years usando a aplicação
Editado a 25 de janeiro de 2024

It started out as a great solution. But for some reason some features suddenly stopped working, for example the automated messages for abandoned carts. We have tried to reach out to the team, but received no quick response. Honestly starting to look for another solution.

Arábia Saudita
Almost 3 years usando a aplicação
Questão respondida por SuperLemon App 7 de setembro de 2023

Dear Customer,

Sincere apologies for the poor customer support experience. Please note in the last month, we faced a few issues regarding WhatsApp templates of Automated messages.

The service was interrupted for some time, but we made sure things were back on track within a few hours. I hope you understand!

Sorry for the inconvenience caused.

10 de abril de 2024

worst service

2 days usando a aplicação
28 de julho de 2023

This app has generated interference with the code of my theme causing the photo of the products not to be shown, which is really disastrous. I have tried to contact the developer of the app and have not received any response. Now I do not know how to solve the problem, it is really a horror to have installed this app because of the interference with the code of the store and on top of that they do not respond.

Over 3 years usando a aplicação