Marketing+Support on WhatsApp , 1,053 条评论

Feels like a fraud. I was getting billed without any usage and being on the free plan. Customer support didn't react to my complaint.

Update: Customer Service finally responded. They linked all charges to the automation in the app but none of the automation functions were activated on my side - so I still confirm a fraud. Won't be fighting further over the couple of bucks. Just stay away from this app.

No customer service. Impossible to reach someone even if you want to pay but have a few questions.

It works only in app but the WA app on phone doesn't function. We uninstalled the app but still experiencing trouble to connect WA business account in a normal way..

Please can you stop billing me. I uninstalled the app a few months ago but you keep billing me. I would like to kindly ask that you stop. Thank you.

Abdoned cart recovery is not at all working. A support ticket and multiple follow ups didn't get any responses. Pathetic customer support.

ES BUENA APESAR QUE SOY NUEVA ENTENDI GRACIAS.

terrible support team, absolutely zero response over a week.

I have been using the free version for a long time. Then I decided to upgrade my plan and it was a disaster. Faced so many issues within the app, tried to contact support but either they are very busy or just lame. My issues are still pending. Templates are approved on Facebook but they are pending in apps.

why were we charged when the app was uninstalled in trial period?

Utilizo no momento o chat Whatsapp. Muitos reclamam que deveria utilizar chat próprio, mas discordo. Tenho gostado muito desse chat whatsapp e tem me atendido muito bem. O fato de voce personalizar todo o conteudo também é um fator que qualifica ainda mais. Super recomendo!