Marketing+Support on WhatsApp , 1,054 条评论
优化
-
按评分
MUITOOOO BOOMMM, SUPER RECOMENDO, IRÁ AJUDAR MUITAS PESSOAS, SE A PESSOA FOR PROFISSIONAL DO ATENDIMENTOI, JÁ ERA
Nice app we recommend everyone using shopify to install this app thank you.....................................
love it
so easy to add and operate.
thanks its still free.
so easy to add and operate.
thanks its still free.
Good APP. Recommended. I am trying the free version. Its basic but its free though. Will upgrade when i start getting sales. It will be highly appreciated you guys provided the widget in free version.
Nice App ! my page looks cooler and more professional!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!11111111111
Used it for 12 months on free plan. However, once I upgraded to growth plan, I realised that it is a click bait and I will be required to upgrade to engage plan if I want to use any of the features. After converting to whatsapp business API, I got no handholding and I also lost my ability to use the chat widget.
All in all, i wasted 10 days of writing to the support team for resolution, and finally I uninstalled
Hello Customer,
We want to start by expressing our sincere apologies for the inconvenience you encountered while using the features. We truly appreciate your feedback as it helps us identify areas where we can improve. We understand that configuration can sometimes be challengin, but rest assured we are here to help.
We will soon reach out to you for a resolution. We will do everything we can to make your experience with Superlemon positive again!
Worst Customer Service. Not happy at all. I have asked the team to release my API integrated phone number but no one from the team is replying.
Hi,
Apologies for any inconvenience caused to you. Request you share the issue you are facing at support@superlemon.xyz, and we will surely solve it as soon as possible.
Good app and great people running the show! Very helpful at every step. App is of great help and the future roadmap has a lot of potential.
Funciona excelente, me ayuda mucho el url del producto interesado. sin duda lo necesitan en su tienda
They have received so many negative reviews recently and no one from their team still bothers to reply to the emails we all are sending, This is totally unprofessional and very very bad for the business, You changed the UI for no reason if your numbers and templates were approved with whatsapp api than i don't think you there is any need to change everything which was actually good and many people were using their service. PS Don't bother to reply with your copy paste statement which you guys are doing since this change.
Hi, Apologies for any inconvenience caused. We have approved your Opt-in Request. If you have any other queries feel free to raise a ticket by emailing on support@superlemon.xyz. We will help you resolve your query ASAP. We take customer support seriously. We would like to take this seriously. Request you please let us know your ticket number so that we can help you resolve your issues.