
Merccadeo+Soporte en Whatsapp
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Características
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Funciona con los temas más recientes
Acerca de esta aplicación
Recuperación carrito, chat y widget compartidas, plantillas y campaña, bandeja de entrada compartida
¡Accede Chat Widget y Share Widget! Con Superlemon, comerciantes enviarán recordatorios de carritos abandonados y actualizaciones por WhatsApp. Use mensajes WA automatizados para Upselling, Feedback y confirmación COD. Con planes pagos, los comerciantes pueden obtener su propia API comercial de WhatsApp. Accede a campañas de marketing y plantillas. ¡Envíe WhatsApp a su cliente! Use la bandeja de entrada del equipo para administrar todos los chats de los clientes en su API comercial de Whatsapp.
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Whatsapp Widget para atención al cliente y Share Widget para aumentar las ventas
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Recuperación carritos + Whatsapp Marketing para más ingresos
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Envíe confirmación, seguimiento de pedidos, notificaciones COD con Whatsapp.
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Plantillas y campañas de marketing en su propia cuenta API de Whatsapp.
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Bandeja de entrada de equipo compartida para su cuenta de Whatsapp Business API
Precios
Prueba gratis de 7 díasFree
Gratis
- Más de 50 tipos de widgets
- Múltiples números de WhatsApp para el widget de chat
- Recuperación de carros abandonados
- Confirmación de pedido
Engage
$15/mes
- Todas las características en Free +
- Extensión de soporte
- API de WhatsApp
- Plantillas personalizadas
- Campañas de marketi
- WhatsApp Inbox
Free
Gratis
- Más de 50 tipos de widgets
- Múltiples números de WhatsApp para el widget de chat
- Recuperación de carros abandonados
- Confirmación de pedido
Engage
$15/mes
- Todas las características en Free +
- Extensión de soporte
- API de WhatsApp
- Plantillas personalizadas
- Campañas de marketi
- WhatsApp Inbox
Todos los cargos se facturan en USD. Los cargos recurrentes y por uso se facturan cada 30 días.
1.027 reseñas
I wanted to run a campaign for Black Friday in order to inform all of my customers of the promo and I run into several upsetting and ruther frustrating technical issues with Whatsapp: 1. template creation was painful as it was appearing an error which didn't allow me to actually create a template. Contacted the technical team who at last managed to solve the issue. 2. Once the template issue was solved, I decided to run the campaign and imagine what? out of more than 5000 users just 70 received the message. I contated the support which told me first that it was because my FBM was not verified (not true as my FBM is verified). After that, they told me that it was a technical error which they would have fixed in 2 hours. Than they also told me that I was on the "growth plan" and as such, I wouldn't be able to contact all 5000 users as the growth plan is up to 1000. Fair enough, I upgraded to the entreprise plan (which is the most expensive). Well, I run again the campaign as they suggested and this time once again only 80 customers receive my message. Even worst, I've realised that those few customers who actually received the promo message, received it from a different whatsapp number than mine. Although, my whatsapp API it's approved!!! I'm still waiting for the resolution of the problem, but they stopped getting back to my emails and anyway meanwhile black friday is gone! Completely unreliable and unprofessional service. For free it might be acceptable but nothing more than that.
Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible.
We really appreciate your patience.
The function of the app is good. But its bad that after a update options are automatically turned on and some boxes and optins showed up without me knowing about that. That was really a conversion killer for our store. If that happens again i will switch to another app.
Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible.
We really appreciate your patience.
I am trying to delete this app, and there is no visible way to do it. It's very important. I sent an email as well with this request. This last update is generating a lot of complaints from customers. I was only able to hide the icon
Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible.
We really appreciate your patience.
Even you have good features but you bacame an aggressive, sticky and unpleasant app. You are sticking to the add to cart, to checkout to collect customer data but that can't be mandatory as not everyone using WA. In plus, without any consent and settings from our side - you generated 20% discount codes for customers on a market where 5% is already to much.... Your customer support poor and mainly just automated answers - no willingness to sort the problems.....That can be an option what you restricted and can't setup our 4th store. So deleting you from everywhere.... Good luck
Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible.
We really appreciate your patience.
this is one of those apps that actually does what it says it does and does it really well, if you want a free whatsapp button you get that with no issues, also you can set it up in a whole range of diffferent ways and it has a lot of interesting options to grow with your store.
Acerca de esta aplicación
Creada por SuperLemon App
Acerca de SuperLemon App
Calificación promedio: 3,4
4 años de experiencia en la creación de apps para la tienda de aplicaciones de Shopify
Soporte técnico
Enviar un mensajesupport@superlemon.xyz
Este desarrollador no ofrece soporte técnico directo en Español.
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