Marketing+Support on WhatsApp

Marketing+Support on WhatsApp

無料プランあり。 7日間の無料体験。
評価 (3.4)
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このアプリについて

公開日

2019年4月24日

言語

英語

このアプリは日本語に翻訳されていません

連携対象システム・アプリ

WhatsApp

Automated cart recovery, WhatsApp chat & share widget, custom template & campaign, shared team inbox

Get access to chat widget & share widget! With Superlemon, merchants can send abandoned cart reminders & order updates via automated WhatsApp messages. Use automated WA messages for upselling, feedback & COD confirmation. With paid plans, merchants can get their own WhatsApp business API. Get access to marketing campaigns & custom templates. Send WhatsApp messages to your customer at scale! Use shared team inbox to manage all customer chats on your Whatsapp business API.

Get access to chat widget & share widget! With Superlemon, merchants can send abandoned cart reminders & order updates via automated WhatsApp messages. Use automated WA messages for upselling, feedback & COD confirmation. With paid plans, merchants can get their own WhatsApp business API. Get access to marketing campaigns & custom templates. Send WhatsApp messages to your customer at scale! Use shared team inbox to manage all customer chats on your Whatsapp business API. さらに表示する
  • Whatsapp Chat Widget for customer support & Share Widget to increase sales.
  • Automated & Manual Abandoned Cart Recovery + Whatsapp Marketing.
  • Send order confirmation, order tracking, COD notifications with Whatsapp.
  • Custom Templates & Marketing Campaigns via your own Whatsapp API account.
  • Shared Team Inbox for your Whatsapp Business API Account.

価格設定

7日間の無料体験

FREE Forever

無料

  • 50+ types whatsapp Widget
  • Multiple whatsapp numbers for chat widget
  • Abandoned Cart Recovery
  • Order Confirmation, Order Shipment

Engage

$15/月

  • All features in FREE +
  • WhatsApp Support Extension
  • WhatsApp Business API
  • Create your own templates
  • Marketing campaigns
  • WhatsApp Inbox

FREE Forever

無料

  • 50+ types whatsapp Widget
  • Multiple whatsapp numbers for chat widget
  • Abandoned Cart Recovery
  • Order Confirmation, Order Shipment

Engage

$15/月

  • All features in FREE +
  • WhatsApp Support Extension
  • WhatsApp Business API
  • Create your own templates
  • Marketing campaigns
  • WhatsApp Inbox

すべての料金はUSDで請求されます。 定期請求と使用料に基づく請求は、30日ごとに行われます。

1,027件のレビュー

総合評価
3.4
評価レベルごとの件数
  • 評価の79%は5つ星です
  • 評価の4%は4つ星です
  • 評価の2%は3つ星です
  • 評価の2%は2つ星です
  • 評価の14%は1つ星です
2022年11月26日

I wanted to run a campaign for Black Friday in order to inform all of my customers of the promo and I run into several upsetting and ruther frustrating technical issues with Whatsapp: 1. template creation was painful as it was appearing an error which didn't allow me to actually create a template. Contacted the technical team who at last managed to solve the issue. 2. Once the template issue was solved, I decided to run the campaign and imagine what? out of more than 5000 users just 70 received the message. I contated the support which told me first that it was because my FBM was not verified (not true as my FBM is verified). After that, they told me that it was a technical error which they would have fixed in 2 hours. Than they also told me that I was on the "growth plan" and as such, I wouldn't be able to contact all 5000 users as the growth plan is up to 1000. Fair enough, I upgraded to the entreprise plan (which is the most expensive). Well, I run again the campaign as they suggested and this time once again only 80 customers receive my message. Even worst, I've realised that those few customers who actually received the promo message, received it from a different whatsapp number than mine. Although, my whatsapp API it's approved!!! I'm still waiting for the resolution of the problem, but they stopped getting back to my emails and anyway meanwhile black friday is gone! Completely unreliable and unprofessional service. For free it might be acceptable but nothing more than that.

ENPOSH
イタリア
アプリの使用期間:3年以上
SuperLemon Appが返信しました 2022年11月28日

Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible.
We really appreciate your patience.

2023年1月30日

The function of the app is good. But its bad that after a update options are automatically turned on and some boxes and optins showed up without me knowing about that. That was really a conversion killer for our store. If that happens again i will switch to another app.

SBD Schweiz
スイス
アプリの使用期間:約1年
SuperLemon Appが返信しました 2023年2月2日

Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible.
We really appreciate your patience.

編集日:2023年1月17日

I am trying to delete this app, and there is no visible way to do it. It's very important. I sent an email as well with this request. This last update is generating a lot of complaints from customers. I was only able to hide the icon

Things of Brazil
アメリカ合衆国
アプリの使用期間:2年弱
SuperLemon Appが返信しました 2023年1月23日

Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible.
We really appreciate your patience.

2023年3月6日

Even you have good features but you bacame an aggressive, sticky and unpleasant app. You are sticking to the add to cart, to checkout to collect customer data but that can't be mandatory as not everyone using WA. In plus, without any consent and settings from our side - you generated 20% discount codes for customers on a market where 5% is already to much.... Your customer support poor and mainly just automated answers - no willingness to sort the problems.....That can be an option what you restricted and can't setup our 4th store. So deleting you from everywhere.... Good luck

DECKO US
アメリカ合衆国
アプリの使用期間:15日
SuperLemon Appが返信しました 2023年3月10日

Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible.
We really appreciate your patience.

2022年11月14日

this is one of those apps that actually does what it says it does and does it really well, if you want a free whatsapp button you get that with no issues, also you can set it up in a whole range of diffferent ways and it has a lot of interesting options to grow with your store.

Chum
チリ
アプリの使用期間:約2年

このアプリについて

公開日

2019年4月24日

言語

英語

このアプリは日本語に翻訳されていません

連携対象システム・アプリ

WhatsApp

開発者:SuperLemon App

SuperLemon Appの詳細情報

平均評価:3.4

Shopify アプリストア向けのアプリ構築経験:4年

サポート

メッセージを送信

support@superlemon.xyz

この開発者は日本語での直接的なサポートを提供していません。

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