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I'm new to the app and needed help with the settings. Customer support is really crappy... for mocking at a customer for not understanding the app's dashboard. DELETING THIS APP FOREVER.
We enquired about this incident and the support guy says, you were giving our number for whatsapp chat instead of your. and he couldn't stop his laugh. He apologized to you in chat as well. We are sorry for the incident. We is junior support guys and helps lot guys daily. Our sincere apologies
I cant change the number and it automatically inserts my personal one. I don't understand what exactly i have to insert. user interface is too messy.
We were making some changes in app dashboard and highlighted in BOLD that changes we were making and time it will take. but you were in too hurry to rate 1 star for 100% free app and happy with POWERED BY app enjoy
It forces you to add reviews , I haven't used the service properly yet . They redirected me to this review
wow so difficult to use ! not user friendly
muito confuso nada pratico
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Over complicated design for a single button. What ever I tried it didn't work. All I wanted is to have a floating button by pressing one WhatsApp will be open.
thx for ur feedback. but people want lot of options which can help them to customize better
User interface is horrendous. Very difficult to navigate and actually understand what you are setting up. Descriptions in English are poorly written. They have also plastered callouts about their app all over the setup screen, such as "NO XYZ.COM". I wanted to like this app, but no, it did not work for me.
this is the worst and most confusing app ever, please review your interface because anything is making sense.
Such a complex application! The support team simply replies to talk with them over a WhatsApp number. Do not recommend it to anyone who has no technical expertise. The user interface is horrendous. Very difficult to navigate and actually understand what you are setting up. Descriptions in English are poorly written. ---- No, the team did not provide any kind of call support. Instead, they sent a WhatsApp Audio Message explaining why they want their customers to get on a call with them. I understand that it saves THEIR time but what about the dashboard? Are they going to make to better for small merchants? ---
One more thing -- they ask us to get on a call! We are a team of females who are working from the comfort of our homes. How can they expect us to get on calls with strangers? How come they cannot make it easier for us who do not have expertise? We have not seen such poor support here on Shopify in a long-long time!
We tried to provide call support. What else you expect. Call we can share everything super fast and safe time of both. But in that also some has issue. We understand ur time so said call. Given number for calling. U could have siad that I am not comfortable in call. We thought it will save your time. No problem. Sometimes 1 rating help us improve us. Thanks.
difficult to use, i can't figure out how i can edit all parameteres, a lot of useless information!!!!!