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Have been using this app for probably about 2 years now. Never had a problem, works as you would expect, customers love it and it helps them make informed purchases, likely reducing returns and other issues. Support is fairly quick, helpful and friendly!
They are truly the best! It’s been working perfectly for a whole year, and the one time I had an issue, they responded with such kindness and fixed everything so fast. I felt so supported. I’m incredibly grateful!
Had a slight problem with the pop-up on desktop, they were quick to fix it.
Works like a charm.
The customer support was excellent! Quick responses and very helpful. Highly recommend for anyone looking for great service!
Tive uma má experiência, eu nunca assinei o plano premium, nem mesmo uso em minha loja, e foram efetuadas duas cobranças. Agora, estou tentando cancelar o plano e não consigo, o app pede para migrar para uma nova versão porque o conteúdo da página está bloqueado, eu clico para migrar e nada acontece. Já tentei diversas vezes.
Hi Brubis Shop,
It seems you haven't contacted us for support so we can address your issue adequately.
Also, please read these 3 points:
1. Our team is always happy to refund if the app doesn't meet your requirements or you don't like the Pro version.
2. From the app's history, you started the Pro version on July 19, 2024. It was 4 months, you have been charged 4 times. So, that was not a double charge.
3. Our app is regularly updated to meet Shopify requirements and latest web technologies. We always advise the users to update the app to the newest version to ensure compatibility.
If you want a refund, can you chat with us so we can resolve your issue, please?
Best regards,
SeedGrow Support Team
==
Olá Brubis Shop,
Parece que você não nos contatou para obter suporte para que possamos resolver seu problema adequadamente.
Além disso, leia estes 3 pontos:
1. Nossa equipe está sempre feliz em reembolsar se o aplicativo não atender aos seus requisitos ou se você não gostar da versão Pro.
2. Pelo histórico do aplicativo, você iniciou a versão Pro em 19 de julho de 2024. Foram 4 meses, você foi cobrado 4 vezes. Então, não foi uma cobrança dupla.
3. Nosso aplicativo é atualizado regularmente para atender aos requisitos do Shopify e às últimas tecnologias da web. Sempre aconselhamos os usuários a atualizar o aplicativo para a versão mais recente para garantir a compatibilidade.
Se você quiser um reembolso, pode conversar conosco para que possamos resolver seu problema, por favor?
Atenciosamente,
SeedGrow Support Team
I love this app! Looks really clean with smooth animations and support is top notch! (Thanks Bruce)
Great service, SeedGrow members have contacted me regarding button troubleshooting follow up issue. The issues has been resolved within A few Hours after analysing the back end of the Application
This app is very useful for me, i get a lot of orders thanks to this widget. The support is also very reactive, i recommend this app a lot.
Nice APP, great customer service, price could be better
good