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Nice APP, great customer service, price could be better
This app is very useful for me, i get a lot of orders thanks to this widget. The support is also very reactive, i recommend this app a lot.
Tive uma má experiência, eu nunca assinei o plano premium, nem mesmo uso em minha loja, e foram efetuadas duas cobranças. Agora, estou tentando cancelar o plano e não consigo, o app pede para migrar para uma nova versão porque o conteúdo da página está bloqueado, eu clico para migrar e nada acontece. Já tentei diversas vezes.
Hi Brubis Shop,
It seems you haven't contacted us for support so we can address your issue adequately.
Also, please read these 3 points:
1. Our team is always happy to refund if the app doesn't meet your requirements or you don't like the Pro version.
2. From the app's history, you started the Pro version on July 19, 2024. It was 4 months, you have been charged 4 times. So, that was not a double charge.
3. Our app is regularly updated to meet Shopify requirements and latest web technologies. We always advise the users to update the app to the newest version to ensure compatibility.
If you want a refund, can you chat with us so we can resolve your issue, please?
Best regards,
SeedGrow Support Team
==
Olá Brubis Shop,
Parece que você não nos contatou para obter suporte para que possamos resolver seu problema adequadamente.
Além disso, leia estes 3 pontos:
1. Nossa equipe está sempre feliz em reembolsar se o aplicativo não atender aos seus requisitos ou se você não gostar da versão Pro.
2. Pelo histórico do aplicativo, você iniciou a versão Pro em 19 de julho de 2024. Foram 4 meses, você foi cobrado 4 vezes. Então, não foi uma cobrança dupla.
3. Nosso aplicativo é atualizado regularmente para atender aos requisitos do Shopify e às últimas tecnologias da web. Sempre aconselhamos os usuários a atualizar o aplicativo para a versão mais recente para garantir a compatibilidade.
Se você quiser um reembolso, pode conversar conosco para que possamos resolver seu problema, por favor?
Atenciosamente,
SeedGrow Support Team
Great service, SeedGrow members have contacted me regarding button troubleshooting follow up issue. The issues has been resolved within A few Hours after analysing the back end of the Application
Great service thanks
Many thanks for your work as well as for great customer service
I've been using the SeedGrow WhatsApp Chat Widget on my website, and I couldn't be more satisfied with the results. This app is incredibly user-friendly and integrates perfectly with my Shopify store. Setting it up was a breeze, and within minutes, I was able to provide my customers with a direct line of communication through WhatsApp.
The widget is highly customizable, allowing me to match it perfectly with my website's design and branding. I especially love the fact that customers can initiate chats directly from specific product pages, making it easier to address their queries and provide personalized assistance.
Since implementing the SeedGrow WhatsApp Chat Widget, I've noticed a significant improvement in customer engagement and satisfaction. The ability to offer real-time support has also positively impacted my conversion rates. The app is reliable, efficient, and has become an essential part of my customer service strategy.
If you're looking for a seamless way to connect with your customers and enhance their shopping experience, I highly recommend the SeedGrow WhatsApp Chat Widget. It's a game-changer for any online business!
Shit
Hi Pakabutis Shop,
I'm sorry to hear that the app isn't working as expected.
I believe that was just a glitch with the setup, and I urge you to send us a support request!
We provide a variety of ways for you to get in touch:
- Email: help@seedgrow.net
- Contact form in the WhatsApp Chat Widget Shopify app
- Live chat on SeedGrow website: https://seedgrow.net/
Please let me know if you have any other questions.
Our team is happy to assist further.
All the best,
Thuy
bu uygulama işimizi rahatlıkla çözüyor
Pretty functionnal and quick to install !