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Tive uma má experiência, eu nunca assinei o plano premium, nem mesmo uso em minha loja, e foram efetuadas duas cobranças. Agora, estou tentando cancelar o plano e não consigo, o app pede para migrar para uma nova versão porque o conteúdo da página está bloqueado, eu clico para migrar e nada acontece. Já tentei diversas vezes.
Hi Brubis Shop,
It seems you haven't contacted us for support so we can address your issue adequately.
Also, please read these 3 points:
1. Our team is always happy to refund if the app doesn't meet your requirements or you don't like the Pro version.
2. From the app's history, you started the Pro version on July 19, 2024. It was 4 months, you have been charged 4 times. So, that was not a double charge.
3. Our app is regularly updated to meet Shopify requirements and latest web technologies. We always advise the users to update the app to the newest version to ensure compatibility.
If you want a refund, can you chat with us so we can resolve your issue, please?
Best regards,
SeedGrow Support Team
==
Olá Brubis Shop,
Parece que você não nos contatou para obter suporte para que possamos resolver seu problema adequadamente.
Além disso, leia estes 3 pontos:
1. Nossa equipe está sempre feliz em reembolsar se o aplicativo não atender aos seus requisitos ou se você não gostar da versão Pro.
2. Pelo histórico do aplicativo, você iniciou a versão Pro em 19 de julho de 2024. Foram 4 meses, você foi cobrado 4 vezes. Então, não foi uma cobrança dupla.
3. Nosso aplicativo é atualizado regularmente para atender aos requisitos do Shopify e às últimas tecnologias da web. Sempre aconselhamos os usuários a atualizar o aplicativo para a versão mais recente para garantir a compatibilidade.
Se você quiser um reembolso, pode conversar conosco para que possamos resolver seu problema, por favor?
Atenciosamente,
SeedGrow Support Team
Hace dias que me quiero contactar con soporte y nadie me responde. Mailisimo. Me está andando mal la aplicación y nadie me ayuda.
worst app ever - no matter what WhatsApp number or link I add it catches some wrong number of another business - I sent so many emails - no reply from the team
Hi there,
I'm sorry that you are not having a great experience as expected.
I believe it is just a little confusion while getting the app up and running.
Since our support had sent you a collab request in order to provide support for your store, and you approved it, how was it going?
If the app has been working now, would you please consider editing the rating?
Looking forward to hearing back from you soon!
Best regards,
SeedGrow Apps Support Team
Al pasar de los dias cambian el link de whatsapp y los dirige a estafadores. NO la usen por nada del mundo!
Hi Mamba Hats,
Sorry to hear that the app isn't working as expected.
I believe this was just a glitch with the setup and I would urge you to send us a support request!
We provide a variety of ways for you to get in touch:
- Email: help@seedgrow.net
- Contact form in the WhatsApp Chat Widget Shopify app
- SeedGrow website: https://seedgrow.net/
Looking forward to assisting you.
Best regards,
Bean
The app redirected my customers to another number! Even removed and added the number again didn’t fix the issue! Waste for me the ads iam running
Hi,
Sorry to hear that the app isn't working as expected.
I believe this was a mistake with the setup and I would urge you to give our app another try. We got in touch with you via email but there is no reply from you.
Since we didn't receive any support request from you, I would like to ask you to get in touch with our support team at seedgrow.net@gmail.com to solve any possible error you are experiencing.
Looking forward to hearing back from you soon!
Best regards,
SeedGrow Apps Support Team
SCAM ALERT GUYS!!!!! NEVER USE THIS APP UNLESS YOUR WANT YOUR PRIVACY GONE!!!!!
Absolutely the worst app for Whatsapp it literally didn't want to be removed from my website even after I removed the app from my store. My website was still showing up their pathetic whatsapp chat widget.. and I had to remove it manually as they already added code into my template.liquid file without my permission. Never ever trust them guys am sure they will steal your data too if we use this.
Hi,
I'm so sorry that you didn't experience the app as expected!
Uninstalling the app takes only 2 steps: Deactivate and Delete it.
This should remove all the app scripts from your store.
Even if you accidentally delete it without deactivating it, our team is always here to help you!
I would like to ask you to get in touch with our experts at seedgrow.net@gmail.com to solve any possible error you are experiencing.
Looking forward to hearing back from you soon!
Best regards,
SeedGrow Apps Support Team