Interakt ‑ Sell on WhatsApp

Its been 3 months that I have been asking Interakt team to stop Charging me $35 as I have stopped using their services, but there have not stopped charging me even after multiple reminders via raising tickets and sending emails . They dont even have a proper Customer Support Team to talk to and get our queries resolved .
In case the team gets to see this review and can resolve my issue over a call, please call me on 6362069800.

very difficult to configure and not supportive at all very slow costmer service

If you want to wasted your time and money please install interakt ,
i paid and still my whatsapp not connected i try to cordinate with one team member ( Chirag ) who told me if you want help from me please change to higher plan , you have to contact via email with basic plan .
okay i did it i email them 4 days back and no support till today .
wasted 1 month , apps have so many bugs .

worst customer support, full of bugs idk how shopify is letting them be on shopify app store even

wrost app

Not at all professional attitude, team is not bother after mailing them number of times. The prtheir connected platform is also not working properly.

third class app, third class customer support, bugs in app. many improvement need, they have no time for customers

most of the errors in the catalog in conversion and integration are not available on the whatsapp help icon on home or every page this one is a solution or problems ? 

This is the worst app I try in my business and I lose more than 1000 customers because of app errors and delays.
every day they send new updates.
I'm telling you this app destroys your business and losing your money ... any time I ask them for help no one responds. bad bad bad

I hardly write a bad review, but this app really deserves it.

1. The app has lesser functionality than WhatsApp itself. The original WhatsApp allows better business communication than this app.
2. Something as simple as reaching out to a customer is the biggest issue ever because I have to make templates of "Hi" so that I can reach out to my OWN customer.
3. I will get locked out of the app any time it chooses.
4. Messages will not load.
5. NO clear way of deleting an account.