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I’m currently using the app. It has all the features I was looking for: contact via whatsApp or email, query the order status and FAQ. Customer service can be contacted via WhatsApp and responds fairly quickly. I’m satisfied:)
Tenemos instalada esta aplicación y funciona correctamente. Tuvimos un problema, que no fue un problema sino un error de configuración, y contacte con ellos por whatsapp, en menos de una hora me contestaron, se conectaron y me lo solucionaron!! ojala todos los servicios técnicos fueran asi!!
Nice app and great customer support!
Really helpful for an e-commerce platform and very responsive customer support team. Keep up the good work.
Best Wishes
I used this app for whatsapp abandoned cart messages and order confirmation messages. It works smoothly and has the cheapest per message price (in India at least). Overall, my experience so far has been great with no issues. There's two features I would suggest the developer added that could be helpful:
1) The ability to use your own business whatsapp number for messages
2) The ability to edit text on the messages
WhatsApp is very crucial these days! This app helped us a lot in setting things up and also has seamless integration. Connect directly to your customers and increase your sales. Customer support is also very quick.
Besta app for interacting and supporting customer, specially there shipping cnfrmation and abandoned cart message greatly helps me to increase my conversion rate.
I'm in my second store using this app. They have always helped with my questions and the app works seamlessly. The app is always improving, like adding custom avatars, and is free. Thanks for the team!
Just great, amazing customer support, dedicated and I love the fact that it has free version with all those options
The best app to contact directly with customers. Customers trust more in our store because they know they can contact us anytime directly.