Recensies (48)
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This is one of the best and essential app for any online store. It gives Customers a very good platform to reach us with any question and concern they have.
Can't understand how this app has got such good rating. It's been 3 days since I have installed this app and in these 72 hours, it has been offline for over 36 hours, ie half the time. I tried contacting their team twice, but they didn't repsond once. I really do like the app, however if it's going to be offline half the time, then what is the use. If you guys can fix this issue, then I'd love to install this app again.
And the app is also not working on tablets. 2 major issues.
This app does not work properly and there is no support in English. Not worth the time installing this app.
Thought I’d install it since many stores I saw use it. It’s very basic and barebone simple. There are better apps out there that are also free, like “callback” apps that save customer details for future follow ups.
光可以加Line就給5星了！！！！！到底還要寫多少字拉，講重點也不行- -
Tried to install it, it doesn't work...when trying to use the troubleshooting guides, the links are non-existent and also in another language (russian or something alike)
the most friendly app. easy to use and no hiccup so far whereas another app ive found some issue and emailed develop but still having issue that's why made me installed this new app and found the awesome result. keep it up!
joe
www.freeasy.co
es funktioniert nicht mehr und keiner hilft, mein Icon ist einfach nur grün pbwohl ich ein Bild aufgeladen hab, es gehen nicht alle funktionen...vorher hat monatelang alles geklappt
You wrote to us during the weekend when our team was not available. There was a temporary issue when we were updating the app. Now it's been fixed and everything works fine.
I see that you are using our button and are happy with it.
Please, fix your review. Thank you
Finally it worked, it took me hours to find-out that if someone don't put WhatsApp/Call contact number as per example format with proper spaces and brackets like this "+92(319) 123-45-67", it won't work!
Although, upon pressing Save Button; it will display a message "Congratulations! Your chat button was successfully saved. View live on your store!"
Instead it must display an error/warning message with such text input fields!
Thank you for the review.
Actually the form supports multiple phone number formats like
+92(319) 123-45-67
+92319 1234567
923191234567.
They will all work with https://api.whatsapp.com/send/?phone=923191234567&text&type=phone_number&app_absent=0.
If you have a specific example that didn't work, please drop us an email at customer-success@getbutton.io
Se tivese como colocar zero eu colocaria. O app foi instalado no meu site sem eu ter baixado ficando na pagina de 4 produtos meu o botão procurei o suporte da shopify e não resolvero tbm procurei o meu provedor que não soubero resolver tbm, até que hj consegui tira ele mais antes disso fiz a instalaçao do GetButton que agora vejo na minha fatura uma cobrança de $2,99 dolar estou tentando resolver está cobrança que nao vou conseguir engolir.
Hello,
We didn't see any emails from you. We are always happy to help if you ask us.
I'm not sure what your problem was. Don't worry about the charge, your subscription was canceled before the billing cycle. You were not charged for the app.
olá,
Não vimos nenhum e-mail seu. Estamos sempre felizes em ajudar se você nos perguntar.
Não tenho certeza de qual era o seu problema. Não se preocupe com a cobrança, sua assinatura foi cancelada antes do ciclo de cobrança. Você não foi cobrado pelo aplicativo.
Muito insatisfeito com esse app. Estava dando erro quando clicava no botão do whats, eu desinstalei e o incone continuou aparecendo na minha página. Reinstalei para ve se conseguia retirar mas não consegui. Acabei aprovando a cobrança do app para ve se conseguia remover e mesmo assim não consegui. Resultado: tive que pagar a mensalidade sem usar e ainda continua aparecendo o incone do whatspp na minha pagina.
Hello,
Sorry to hear about your experience. It might have been a minor incompatibility with your theme that we are usually able to quickly solve. The button may not have disappeared quickly because of your browser cash.
Please contact us at customer-success@getbutton.io and we'll help you out configure the button.
Don't worry about the payment, we'll issue a refund for you if you've been charged.
Este é o Alex, cofundador da GetButton. Vejo que você está insatisfeito com seu aplicativo.
Não vejo nenhum e-mail seu. Normalmente, somos capazes de resolver quaisquer problemas com o botão rapidamente.
Pode ter sido uma pequena incompatibilidade com o seu tema que geralmente conseguimos resolver rapidamente. O botão pode não ter desaparecido rapidamente por causa do dinheiro do seu navegador.
Não se preocupe com o pagamento, nós reembolsaremos você caso tenha sido cobrado.
Por favor, eu não consigo atualizar o numero do Whatsapp? Como eu faço para atualizar o número? Gratidão!
Recently we have identified and fixed an issue that sometimes prevented the Whatsapp number from being updated. Please check it again. Feel free to contact us first whenever you experience any issues with the button. We are here to help.
Recentemente, identificamos e corrigimos um problema que às vezes impedia a atualização do número do Whatsapp. Verifique novamente. Sinta-se à vontade para entrar em contato conosco primeiro sempre que tiver algum problema com o botão. Estamos aqui para ajudar.
app muito bom resolveram meu problema entraram em contato cmg e foi resolvido tudo conforme o certo obrigado
Thank you for your reply. We are always happy to help!
Instalé la versión gratuita y funciona perfectamente, solo lo que no me gutó es que sale la leyenda get button
This app is anything but free. It should say "Free plan available" because every little thing costs more money. You are better off with the other paid apps, you will be spending much less.
I'm sorry that the app description confused you. The app is free, but you can subscribe for some additional features for a flat fee. Actually, our competitors offer usage-based pricing, which makes their product much more expensive for most merchants. You can use GetButton Widget for any number of visitors for free.
The support team was very prompt in replying to our icon issue and fixed it within the day. Thanks!!
Great app. But Be careful with the Position of the button. I had it at bottom right and it was causing my checkout button to glitch.
The issue with positioning has been fixed =)
Muito bom o aplicativo! tive um problema no inicio! mas foi resolvido tudo perfeitamente por eles!
Obrigado pelo seu feedback!
Olá
Boa tarde , estou com um problema, excluir o app achando que o numero que esta vinculado iria sair , agora não consigo trocar o numero esta dando erro quando tento colocar o numero novo pra contato da loja . como faço pra mudar isso ?
Hi,
I couldn't understand the problem after I google-translated your message.
Please send me more details or screenshots to customer-success@getbutton.io
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Não entendi o problema depois que traduzi sua mensagem no google.
Envie-me mais detalhes ou capturas de tela para customer-success@getbutton.io
I am trying to use, but the app don't open.
Something gone wrong. Please, help me!!!!!!!!!!!!!!!!!!
Yes, we know about this problem and working on it.
It affects a small number of stores.
As a quick solution I may suggest that you install our standalone version as an embedded custom JavaScript code into your theme. You can set up the widget and grab your code on https://getbutton.io/
im trying to use, but the app dont open!!
something gone wrong, can someone help me? please.........
do you the script that changes in my theme? i can try to delete the script
can anyone help me with this? i dont know how to do this. i really need your app in my store
i need your app in my store, what i should do?
Yes, we know about this problem and working on it.
It affects a small number of stores.
As a quick solution I may suggest that you install our standalone version as an embedded custom JavaScript code into your theme. You can set up the widget and grab your code on https://getbutton.io/
Nice and easy to use app. I used the free version which allowed max 2 forms of messaging. It is easy to install and set up as well. Would be nice to be able to place the app at the top as well since at the bottom it may not be very visible.
great app! it works perfectly! simply and directly. fulfills the function. we are using messenger and whatsapp, thank you very much to the developers
Perfect companion app for any e-shop that wants to accept messages through Facebook messenger. The most important aspect of the app for me is that the chat box remains there and doesn't open in a new browser window. Highly recommended.
Check it out if you want: www.jewelietta.com.
So I used this app., last year and I uninstalled it again. Well I just now reinstalled and uninstalled again when I realized after installing and checking my speed that it slowed it my site a bit. So I definitely had to uninstall it again.
Just started using it on my store but I love it so far. Very useful for quick chats with visitors to the store.
We were looking for a way to communicate with our clients, and a chat box was not the answer. We had to find a familiar way to interact with our customers, a way that is easy, without taking them out of their comfort zone, WhatsHelp was the answer for all of the requirements, Thanks!!!
Love the app, so great for adding Whats App chat to the website. Have to use it. Thanks for the app guys.
Great app! Easy to use, and the widgets look great on our site.
Отличное приложение ! Рекомендую !
Does exactly what it says. Made three sales for us on the first day. I love it
Not great. Can't get it to recognize my FB page, nor my mobile number, but it did recognize that number for my Whatsapp, so I don't understand. It's free so you get what you pay for. I've uninstalled it now though.
I recommend this app, it has many contact options, easy to use and free! I tried a lot of apps before and this one is the best.
Really great app. Only using the free version, but still a good amount of features. Runs smoothly and does not get in the way of the customers shopping experience.
Amazing app for my store! and most of all it is FREE! ^^
Recommend! After test from several apps. I think this is the best and work well. I'm using messenger and whatsapp option only. Both work. If your messenger didn't work please refer to the their FAQ. The important: IT'S FREE!
I really like it. So simple and so many contact options! Really easy to use. Please keep it free ;)
I really like this app, it's simple, it's working, clean design, you could choose to put it at left or right so you can't also have a chat. Good job!
This app is fantastic!!
I recommended using it :)
Hi, I don't see any issue with the app so far... I like it , its simple and straightforward,allow customer a direct quick link with you especially on Whatsapp..
This app is easy to install, easy to use.
Great app! Not yet used by any customer but now they can do it easily ;-)
The fb messenger doesnt work and they have useless customer support. They didnt know how to fix it so they stopped answering their emails. Disappointing.
I am using it on 2 stores and I would definitely recommend it to a friend. Thank you for making this available.
I was always looking for a chat messenger which was not intrusive and had multiple chat options. This one fits the bill and does not look spammy.
Way to go!
I love this App, no gimmicks and no BS. I HIGHLY recommend it.
Awesome as! We are using it on wellforyounz.com and really looking forward to offering superior customer service with this tool.
Works as intended, linked to a telegram account perfectly
Does what it says, and does it good!
Excellent. I uninstalled and tried other apps but in the end, this is the best in the app store. Functions efficiently and easy to install and use for both parties
This is really a nice and simple chat app. It's not over-bearing on your website and seems to do exactly as it's supposed to!
Easy to setup and handy. 5 stars already and I will give a 6 stars if it comes with Wechat.
Having the ability to use messenger in my store is fantastic! Can recommend to grab this and it's free so no problems if it doesn't work out for you in the end.
Great app, simple to install !
Nice I use for 1day ı have not got any problem
Easy to install. Clean interface. Great app!
this is the easiest app to set up so far. I love it. I really do! Plus it is totally free, I will definitely recommend. Thanks to the developers.
Superb app. Easy Install. Clean interface. Simple understanding of how to use.
Must have.