Original Wheelio spin pop‑ups , 445 recensioni

One of the nicest apps we’ve seen in a while. Making everyone a winner is a great idea and certainly increases conversion rates. We did not give 5 stars because we think the following aspects need to be improved:
1. Any "free-trial app" (such as Wheelio) should send a reminder email BEFORE the end of the trial phase and BEFORE they charge your credit card.
2. Any "free-trial app" should by default STOP working after the trial phase ends. It should NOT, however, by default assume that you are happy with the service and charge your credit card after the trial phase ends.
3. Any "free-trial app" should clearly show within the app how many days of the"free trial" are left.
Wheelio unfortunately does not do any of the above. Apart from that, we can recommend giving them a chance. Visually appealing design, playful animation and most likely a positive ROI.

The app has great potential, however there were 2 main issues that lead to me uninstalling the app:

1) App allows fake email addresses to be used.
After having people spin the wheel multiple times and tell us they had won one prize then claimed a different one, we investigated. It turned out people were spinning repeatedly using variations of emails. I then checked this, as we had some people use around 20 variations, and used a fake version of my work email, which allowed the wheel to spin. These emails were being collected and skewing the results, meaning we were collecting very little relevant data in comparison to the data that Wheelio boasts about.

2) There is no limit to how many times an email can be submitted. Again, we had one client use their email 18 times to win the prize they wanted. This was done repeatedly within a 10 min period, despite us setting the app to not show for 14 days after it had been spun. Again, I wanted to make sure, so used my own email multiple times to make sure this is the case.

All in all, Wheelio have an app that could be great. But due to the issues, it invalidates all their stats, and lost us money on giveaways and discounts that slipped through the net before we discovered the issues.

Great app so far and most and foremost, excellent support! I am still implementing it, can't wait to see the results.

Very happy with this app! Had some questions and Sam was so helpful and solved all my queries. Tried different apps and this one is by far the best. Both for functionalities and design. Would definitely recommend this app!

We are using this app for Christmas sales till now. However, this is an horrible experience.
We got sooooo many negative reviews of user experience on mobile and tablet: iPhone, Android phone, iPad. Our customer support team handle 10+ more complaints every single days. I have many evidences to approve my review.
Of course we asked for their support team to fix it, but they just got back and said they can't find any issue on the mobile version.

I'm going to ask for refund.

Terrible rip-off.
I asked for help and it said that "Carlo" was active to help answer questions.
No answer.

I tested it 2 weeks ago and it worked, had 2 shows of the wheel one of those was for my test. Here is it 2 weeks later and no one saw it and I've had more than 300 hundred visitors since then. I want my money back! Plus they are asking me to upgrade after their piss poor performance! They can go stuff it!

Great App! Recommended to install and I can get more conversion !

So far so good, but will write back when I start seeing results

I would love to give 5 stars but the auto inject feature does not work and i've reached out to support twice with no response. I guess i can just use it without auto inject it's still cool.

Edit: trying to leave a 3 star review it's not allowing me to and it seemingly wants me to delete the review? This is sketchy. still stuck inside the review portion can't leave a review.

Great idea and attractive. Customer service chat guy Sam is top-notch and knowledgable, and integration with Klaviyo works well (a must for my email flows). Unfortunately the lack of advanced features (custom-coded HTML, Javascript, UTM-tracking, geo-tracking, etc.) means I might not keep this past the trial, but I'm hopeful.