Kokonaisarvio
5
Lukumäärä luokitustasoa kohden
  • 99 % arvioista on 5 tähteä
  • 1 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 0 % arvioista on 1 tähteä
17. maaliskuu 2023

This is the best app for value on the App Store. They help you with onboarding and the app does exactly what you need as far as tracking pages and customer emails.

I’m leaving this review after a particularly great experience where I asked for a feature request on Twitter and the founder responded, built the feature, and launched it within 48 hours.

Ikigai Cases
Yhdysvallat
8 kuukautta sovelluksen käyttöä
21. helmikuu 2023

Wonderment has made post purchase experiences for the customer much stronger and on brand, it has given them a better place to view shipment details, and has reduced a heap of tickets related to order shipments (using the FAQ on the status pages). Plus, their support is unmatched. Super responsive, incredibly friendly, and always helpful. Easy recommendation!

BEACN
Kanada
7 kuukautta sovelluksen käyttöä
2. kesäkuu 2022

Great team, great product, easy integrations. We loved it so much they did a case study on us- https://www.wonderment.com/blog/case-study-latico-leathers-drives-high-margin-revenue-with-wonderment

Latico Leathers
Yhdysvallat
6 kuukautta sovelluksen käyttöä
Wonderment vastasi 15. kesäkuu 2022

It was a pleasure working with you on the case study, thank you so much for sharing your brand story with us!

28. maaliskuu 2023

Wonderment made it easy for us to provide a superior post-purchase experience to our customers which has resulted in less customer support tickets. Less customer support tickets means happier customers and a more efficient customer support team!

Bahimi
Yhdysvallat
6 kuukautta sovelluksen käyttöä
24. maaliskuu 2022

Fantastic app with incredible support. Very fast to respond to questions and they really can't do enough to help.
One of very few order tracking apps that works well with Royal Mail.
I strongly recommend giving Where's My Order a try!

VM Aquatics
Yhdistynyt kuningaskunta
6 kuukautta sovelluksen käyttöä
Wonderment vastasi 15. kesäkuu 2022

We're so glad to hear you're loving your experience with Wonderment!

8. maaliskuu 2023

This is for the onboarding experience. We really liked how easy it was to install and implement Wonderment. I'll update once we are in it a few months, but so far, so good and we love the features!

Smart Pressed Juice
Yhdysvallat
5 kuukautta sovelluksen käyttöä
8. maaliskuu 2023

When it comes to personalizing your customers tracking/shipping experience, Wonderment has made the job easier than one would expect. The $100 is an amazing price especially with the all the help their team is willing (and able) to provide to get you up and running and help with any and all troubleshooting you require. It's been awhile since I've fully trust another software team to truly have my customers best interest in mind and help me to deliver it. The idea that we switched Wonderment on right before BFCM and our office was closed, yet the Wonderment team assured us they would keep and eye out and make sure things continued to run smoothly was not only a huge shock, but an incredible look at how much they care for and want their customers to succeed. Shout to Sivan and Julie for continuing to enhance the customer service and making sure I have all the information!

Rabbit Hole Hay
Yhdysvallat
5 kuukautta sovelluksen käyttöä
17. maaliskuu 2023

We have just started using this app and it's absolutely amazing.
They simply build all you need to give your customers a fantastic experience about their orders, with a lot of information on tracking. All the email flows within the brand voice were customised for us and we didn't have to do anything.
This was particularly good for me because I'm not quite a tech person... so, incredible job, Sivan and team! Keep up the great work and thank you very much!
Ticiana and Leonardo, from Crochetree

Crochetree
Yhdysvallat
5 kuukautta sovelluksen käyttöä
21. lokakuu 2022

Jeff and Austin have been great, both in getting our post-purchase experience up and running and in keeping up with updates. I highly recommend this app.

Cali's Books
Yhdysvallat
5 kuukautta sovelluksen käyttöä
8. syyskuu 2022

We have been using Wonderment for a month or so now and have been loving it! We are about to kick off the Klaviyo integration but their incredibly helpful team and amazing product have already made it a must-have for our store!

Fresh Sends
Yhdysvallat
4 kuukautta sovelluksen käyttöä