Recensioni (75)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 99% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 0% delle recensioni ha 1 stelle
31 marzo 2023

Great overall. Price to value make sense. Has improved UX and reduced CX tickets. Plan to continue using. Have not had issues. Easy onboarding. Customizable to our site.

Promix Nutrition
Stati Uniti
9 mesi di utilizzo dell’app
31 agosto 2023

We've been loving Wonderment so far, not just for the customer communications that are their absolute forte, but their tools and metrics have shown to become an absolute asset for our fulfillment analytics

Black Buffalo
Stati Uniti
8 mesi di utilizzo dell’app
17 marzo 2023

This is the best app for value on the App Store. They help you with onboarding and the app does exactly what you need as far as tracking pages and customer emails.

I’m leaving this review after a particularly great experience where I asked for a feature request on Twitter and the founder responded, built the feature, and launched it within 48 hours.

Ikigai Cases
Stati Uniti
8 mesi di utilizzo dell’app
18 ottobre 2023

We love that we are now able to provide our customers with tracking details and updates following their purchase. Set up with Klaviyo was a simple and straightforward process. Additionally, our email flows have been highly effective in encouraging customers to place additional orders.

NBT Clothing
Stati Uniti
7 mesi di utilizzo dell’app
3 ottobre 2023

An awesome app and an awesome team behind it! Onboarding was fast and painless, and Wonderment has allowed us both to keep our customers engaged by providing up-to-date tracking information and to address any shipping problems that come up before customers are even aware that there's an issue.

Magic Mind
Stati Uniti
7 mesi di utilizzo dell’app
21 febbraio 2023

Wonderment has made post purchase experiences for the customer much stronger and on brand, it has given them a better place to view shipment details, and has reduced a heap of tickets related to order shipments (using the FAQ on the status pages). Plus, their support is unmatched. Super responsive, incredibly friendly, and always helpful. Easy recommendation!

BEACN
Canada
7 mesi di utilizzo dell’app
2 giugno 2022

Great team, great product, easy integrations. We loved it so much they did a case study on us- https://www.wonderment.com/blog/case-study-latico-leathers-drives-high-margin-revenue-with-wonderment

Latico Leathers
Stati Uniti
6 mesi di utilizzo dell’app
Wonderment ha risposto 15 giugno 2022

It was a pleasure working with you on the case study, thank you so much for sharing your brand story with us!

3 ottobre 2023

Wonderment has been an absolute game changer for how we interact with our customers by providing them with a world-class experience when we reach out to them proactively with order delivery issues before they even know there's a delay.
Wonderment provides us with insights at-a-glance that has changed our CX world!

Elevated Craft
Stati Uniti
6 mesi di utilizzo dell’app
28 marzo 2023

Wonderment made it easy for us to provide a superior post-purchase experience to our customers which has resulted in less customer support tickets. Less customer support tickets means happier customers and a more efficient customer support team!

Bahimi
Stati Uniti
6 mesi di utilizzo dell’app
24 marzo 2022

Fantastic app with incredible support. Very fast to respond to questions and they really can't do enough to help.
One of very few order tracking apps that works well with Royal Mail.
I strongly recommend giving Where's My Order a try!

VM Aquatics
Regno Unito
6 mesi di utilizzo dell’app
Wonderment ha risposto 15 giugno 2022

We're so glad to hear you're loving your experience with Wonderment!