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the klaviyo integration is seamless and the whole onboarding process is a breeze. if you're looking to improve your shipping notification efficiency, i highly recommend wonderment!
Easy implementation and integration with both Shopify and Klaviyo to ensure a seamless experience for our team internally as well as our customers.
Fantastic team, great app. Honestly, one of the best on-boarding experiences and I've been in the space for 25+ years.
I wish I would have implemented this in 2017 ;)
Wonderment is wonderful. It allows us to engage with our customers in a proactive and supportive way. We can address issues before they impact customer satisfaction. 5 stars.
We've had Wonderment for over a month now and we've already seen a full-dramatic reduction in Support WISMO tickets. The app has been a game changer for us when we track our shipments. It allows us to be more proactive when it comes to alerting customers about shipping delays- improving the customer experience. There entire team is second to none! Always helpful and responsive to our questions. 10/10 would definitely recommend to any Shopify businesses.
We were about to switch to Aftership... but then we discovered Wonderment. Hands down the best decision could've made. Brian and Jessica have been extremely helpful in getting us up and running, they value our feedback and genuinely are good people. Since switching we've been able to up our delivery communication and we were up and running in less than a few days. 10/10 recommend this to any eCommerce store interested in giving a good customer experience.
I would 100% recommend Wonderment's Where's My Stuff app. Their customer service SECOND TO NONE and the product and insight they offer is above and beyond what I saw from their competitors. They truly master Klaviyo and greatly expedited rollout of multiple email flows for us. Their app also requires no integration with shipping carriers, and we were able to start analyzing thousands of order shipment data the same day of integration. We also rolled this app across our Canada, Australia and UK Shopify stores with great success!
Here at Krost New York, we really love to utilize every tool we can to boost the user's experience & find the best practices for post purchase options. Working & integrating Wonderment has been an easy and useful adjustment to our site & we are so happy with the results. Sivan has been especially helpful & we are looking forward to everything we can continue to see in the benefits of this application.
Where's My Order is a great tool for tracking shipments. The dashboard with live tracking status is helpful because it gives us an overview of where packages are at any time. We are a subscription box company, so we like to track that shipments are delivered before the customer is charged for their next box. The app allows us to be proactive with our customer service. The Wonderment team is exceptional, always helpful, and responsive to our questions.
There's no way to prevent orders from being delayed, but this app helps make the customer experience better and helps our customer service look better. The app easily integrates with Klaviyo, allowing us to set up flows and send automated emails to customers when their order might be delayed. The Where's My Order team has been super helpful and responsive in helping customizing everything to our needs. Highly recommend to all Shopify businesses.