レビュー (75)

総合評価
5
評価レベルごとの件数
  • 評価の99%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の0%は1つ星です
2023年2月21日

Wonderment has made post purchase experiences for the customer much stronger and on brand, it has given them a better place to view shipment details, and has reduced a heap of tickets related to order shipments (using the FAQ on the status pages). Plus, their support is unmatched. Super responsive, incredibly friendly, and always helpful. Easy recommendation!

BEACN
カナダ
アプリの使用期間:7ヶ月
2022年6月2日

Great team, great product, easy integrations. We loved it so much they did a case study on us- https://www.wonderment.com/blog/case-study-latico-leathers-drives-high-margin-revenue-with-wonderment

Latico Leathers
アメリカ合衆国
アプリの使用期間:6ヶ月
Wondermentが返信しました 2022年6月15日

It was a pleasure working with you on the case study, thank you so much for sharing your brand story with us!

2023年10月3日

Wonderment has been an absolute game changer for how we interact with our customers by providing them with a world-class experience when we reach out to them proactively with order delivery issues before they even know there's a delay.
Wonderment provides us with insights at-a-glance that has changed our CX world!

Elevated Craft
アメリカ合衆国
アプリの使用期間:6ヶ月
2022年3月24日

Fantastic app with incredible support. Very fast to respond to questions and they really can't do enough to help.
One of very few order tracking apps that works well with Royal Mail.
I strongly recommend giving Where's My Order a try!

VM Aquatics
イギリス
アプリの使用期間:6ヶ月
Wondermentが返信しました 2022年6月15日

We're so glad to hear you're loving your experience with Wonderment!

2023年3月8日

This is for the onboarding experience. We really liked how easy it was to install and implement Wonderment. I'll update once we are in it a few months, but so far, so good and we love the features!

Smart Pressed Juice
アメリカ合衆国
アプリの使用期間:5ヶ月
2023年10月18日

We love that we are now able to provide our customers with tracking details and updates following their purchase. Set up with Klaviyo was a simple and straightforward process. Additionally, our email flows have been highly effective in encouraging customers to place additional orders.

NBT Clothing
アメリカ合衆国
アプリの使用期間:5ヶ月
2023年3月8日

When it comes to personalizing your customers tracking/shipping experience, Wonderment has made the job easier than one would expect. The $100 is an amazing price especially with the all the help their team is willing (and able) to provide to get you up and running and help with any and all troubleshooting you require. It's been awhile since I've fully trust another software team to truly have my ...

Rabbit Hole Hay
アメリカ合衆国
アプリの使用期間:5ヶ月
2023年3月17日

We have just started using this app and it's absolutely amazing.
They simply build all you need to give your customers a fantastic experience about their orders, with a lot of information on tracking. All the email flows within the brand voice were customised for us and we didn't have to do anything.
This was particularly good for me because I'm not quite a tech person... so, incredible job, ...

Crochetree
アメリカ合衆国
アプリの使用期間:5ヶ月
2022年10月21日

Jeff and Austin have been great, both in getting our post-purchase experience up and running and in keeping up with updates. I highly recommend this app.

Cali's Books
アメリカ合衆国
アプリの使用期間:5ヶ月
2022年6月6日

Was lucky to get set up with Jess. Wonderment definitely helped us launch with great post purchase experience and has prevented time spent on helping customers track their orders.

Homiah
アメリカ合衆国
アプリの使用期間:4ヶ月
Wondermentが返信しました 2022年6月15日

Jess is the best! So glad to hear we're helping you free up your support team and create a better experience for your customers <3.