Wonderment Post‑Purchase

The app has provided valuable visibility into shipping delays and issues that we never had before, allowing us to be proactive with our customers and resolve problems quickly. Customers have really appreciated this and this feels like an essential tool now in delivering our premier customer experience. The Wonderment team is also very responsive and has quickly helped answer any questions and troubleshoot any issues. Would recommend!

This is the most amazing team ever - seriously in awe of their CX and how they are willing to work with our small team to help us get set up. Brilliant app and will make our life so much easier. We almost built out manual automations for this before realizing the full potential of this app!

Big fan of the Wonderment team and the ease of using the app to power branded order tracking experiences. Really helpful for both our team and our customers.

the klaviyo integration is seamless and the whole onboarding process is a breeze. if you're looking to improve your shipping notification efficiency, i highly recommend wonderment!

Wonderment has really been a game changer for our company. Compared to other solutions on the market, Wonderment stands out with its powerful dashboard and its ability to make reports and look at and filter all shipments by carrier, status, and more. The email for transactional emails have been so easy to implement and helped to increase open rates for our company by multiples. I've had nothing but the best experience working with their team. They are talented, kind, and responsive. Highly recommend the app!

Wonderment has helped transform my customer communication when it comes to my shipments. In the absence of improved delivery leadtimes, Wonderment is really effective in keeping my customers up to date at every step. Jess was pretty damn awesome in helping to set it all up and even integrating with Klaviyo. I'd thoroughly recommend using Wonderment to optimise your logistics and improve customer comms.

Excellent app with an excellent team. The on-branded tracking page experience is an excellent and germane way to stand out in today's difficult and historically overcrowded ecommerce market.

Great to have a dashboard and reporting to surface problems with carriers and operations. Love having a tracking page on the store for customers to see status. Using the Klaviyo integration to segment customers as well. Super helpful team made getting set up a breeze!

Wonderment is wonderful. It allows us to engage with our customers in a proactive and supportive way. We can address issues before they impact customer satisfaction. 5 stars.

Not only are the Wonderment functions easy to use and super insightful to better understand tracking trends for our customers, but the customer support we've received from Jess is FANTASTIC! Makes all the difference.