Wonderment Post‑Purchase

Wonderment Post‑Purchase

Priser
Fra $99/måned
Høydepunkter
Fungerer med de nyeste temaene
Vurdering
5,0 (75)
Utvikler
Wonderment

Wonderment by Loop enables brands to communicate updates and deliver better experiences.

Loop acquired Wonderment! You can still look forward to the same great experience. Quickly find stalled shipments, shipping exceptions, and problem orders. Reveal patterns with your fulfillment and carriers. Own the complete post-purchase journey with proactive notifications.

Loop acquired Wonderment! You can still look forward to the same great experience. Quickly find stalled shipments, shipping exceptions, and problem orders. Reveal patterns with your fulfillment and carriers. Own the complete post-purchase journey with proactive notifications. mer
  • No More Shipping Blindspots
  • Prevent 'Where's My Order?'
  • Communicate Delivery ETAs
Høydepunkter
Fungerer med de nyeste temaene

Språk

Engelsk

Denne appen er ikke oversatt til Norsk (bokmål)

Fungerer med

  • Butikkens kasse
  • Shopify Flow
  • Klaviyo
  • Gorgias
  • Postscript
  • Slack
  • Reviews Platforms
  • Attentive

Priser

Starter Plan

$99 / måned

Plus 4 cents per shipment for Stores over 2000+ shipments/month.

  • Klaviyo, Postscript, Attentive, SMSBump, Recart Integrations
  • Up to 2,500 shipments/month
  • Branded Tracking Page
  • Best for self-service

Premium Plan

$189 / måned

Plus a variable price per shipment for Stores over 2000+ shipments/month.

  • Everything in Starter, plus:
  • Included Onboarding
  • Advanced Reporting
  • Shopify Flow
  • Gorgias Integration
  • Automation Integrations

Alle kostnader faktureres i USD. Gjentagende og bruksbaserte kostnader faktureres hver 30. dag. Se alle prisalternativer

Omtaler (75)

Samlet vurdering
5
Antall per vurderingsnivå
  • 99 % av vurderingene er 5 stjerner
  • 1 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 0 % av vurderingene er 1 stjerner
21. januar 2021

This app has been a game changer for us when it comes to tracking shipments. We can see shipment status without having to track each shipment individually. We are able to sort orders by their shipping status which allows us to quickly see what orders have problems and focus on those 1st. It integrates with Klaviyo so our customers are automatically notified when a shipment is delayed. All of this has dramatically cut down time spent on customer service. Main take away, this app has allowed us to become proactive instead of reactive when it comes to alerting customers about shipping delays. No more emails from customers saying Where the hell is my order! Last, but not least the app's customer service is super helpful and will fix issues quickly.

Texas Haynet
USA
Rundt 4 år bruker appen
Redigert 8. juli 2021

The effortless Shopify and Klaviyo integrations are second only to the amazing customer service provided by Jess and Brian. Thank y'all for the copious data points that allow us to provide an proactive tracking experience.

BACtrack
USA
Nesten 4 år bruker appen
2. juni 2022

We moved from Malomo and have been on Wonderment for a year+. Wonderment offers tracking page customization (more revenue!) and also tells us proactively when orders are delayed by shipping carriers. Their service has been phenomenal (thanks Jess!) and our customers are happy. Set up and onboarding was fast and eas. Love the Klaviyo integration. This is a no brainer app for any e-commerce store.

Schoolyard Snacks
USA
Over 3 år bruker appen
Wonderment svarte 15. juni 2022

What a wonderful review, thank you so much. We love how you've customized your order tracking page, especially the founder video and community group - you clearly care a lot about your customers, and it sounds like the investment is paying off. Win/win!

7. desember 2021

There is absolutely no excuse for not going above and beyond for your customers and providing a wonderful, on brand post purchase experience. So many brands stop putting forth effort when they acquire a customer, but that's when the real work starts. Wonderment has been huge in helping us keep our customers updated with their order, and has always reduced our cx tickets. As a plus, the onboarding is excellent and the entire team is top notch.

Jones Road
USA
Rundt 3 år bruker appen
19. august 2021

Best investment we have made all year. Highly recommend—great team, great service, a real game-changer for our business.

LOOK OPTIC
USA
Nesten 3 år bruker appen

Brukerstøtte

Appstøtte levert av Wonderment.

Eller besøk støtteportalen

Ressurser

Denne utvikleren tilbyr ikke direkte støtte på Norsk (bokmål).

Utvikler

Wonderment

6 Liberty Square, #2641, Boston, MA, 02109, US

Lansert

5. oktober 2020 · Endringslogg

Flere apper som denne

5,0 av 5 stjerner Totalt 17 omtaler Gratis abonnement tilgjengelig
Get instant Slack alerts and reports to boost productivity.
5,0 av 5 stjerner Totalt 1 omtaler Fra $8/måned
Send notifications to multiple email recipients
3,9 av 5 stjerner Totalt 12 omtaler Gratis å installere
Drive after-sale engagement & recover sales by SMS & WhatsApp

Vil du legge til en app?

Prøv Shopify gratis i tre dager