Wonderment Post‑Purchase
- Prijs
-
Vanaf $99 per maand
- Hoogtepunten
- Werkt met de nieuwste thema's
- Beoordeling
- 5,0 (75)
- Ontwikkelaar
- Wonderment
Galerij met uitgelichte afbeeldingen
Wonderment by Loop stelt merken in staat om updates te communiceren en betere ervaringen te leveren.
Loop heeft Wonderment overgenomen! Je kunt nog steeds uitkijken naar dezelfde geweldige ervaring. Vind snel vastgelopen zendingen, verzenduitzonderingen en probleemorders. Onthul patronen met je fulfillment en vervoerders. Beheer de volledige post-aankoopreis met proactieve meldingen.
- Geen verzendblinde vlekken meer
- Voorkom 'Waar is mijn bestelling?'
- Communiceer leverings-ETA's
Bevat automatisch vertaalde tekst
- Hoogtepunten
- Werkt met de nieuwste thema's
Talen
Engels
Deze app is niet vertaald in het Nederlands
Werkt met
- Checkout
- Shopify Flow
- Klaviyo
- Gorgias
- Postscript
- Slack
- Reviews Platforms
- Attentive
Categorieën
Tracking
Meldingen
Prijs
Starter Plan
$99 /maand
Plus 4 cent per zending voor winkels met meer dan 2000+ zendingen/maand.
- Klaviyo, Postscript, Attentive, SMSBump, Recart Integraties
- Tot 2.500 zendingen/maand
- Merktrackingpagina
- Beste voor zelfbediening
Premium Plan
$189 /maand
Plus een variabele prijs per zending voor winkels met meer dan 2000+ zendingen/maand.
- Alles in Starter, plus:
- Inbegrepen Onboarding
- Geavanceerde rapportage
- Shopify Flow
- Gorgias Integratie
- Automatiseringsintegraties
Bevat automatisch vertaalde tekst
Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd. Alle prijsopties
Recensies (75)
This app has been a game changer for us when it comes to tracking shipments. We can see shipment status without having to track each shipment individually. We are able to sort orders by their shipping status which allows us to quickly see what orders have problems and focus on those 1st. It integrates with Klaviyo so our customers are automatically notified when a shipment is delayed. All of this has dramatically cut down time spent on customer service. Main take away, this app has allowed us to become proactive instead of reactive when it comes to alerting customers about shipping delays. No more emails from customers saying Where the hell is my order! Last, but not least the app's customer service is super helpful and will fix issues quickly.
The effortless Shopify and Klaviyo integrations are second only to the amazing customer service provided by Jess and Brian. Thank y'all for the copious data points that allow us to provide an proactive tracking experience.
We moved from Malomo and have been on Wonderment for a year+. Wonderment offers tracking page customization (more revenue!) and also tells us proactively when orders are delayed by shipping carriers. Their service has been phenomenal (thanks Jess!) and our customers are happy. Set up and onboarding was fast and eas. Love the Klaviyo integration. This is a no brainer app for any e-commerce store.
What a wonderful review, thank you so much. We love how you've customized your order tracking page, especially the founder video and community group - you clearly care a lot about your customers, and it sounds like the investment is paying off. Win/win!
There is absolutely no excuse for not going above and beyond for your customers and providing a wonderful, on brand post purchase experience. So many brands stop putting forth effort when they acquire a customer, but that's when the real work starts. Wonderment has been huge in helping us keep our customers updated with their order, and has always reduced our cx tickets. As a plus, the onboarding is excellent and the entire team is top notch.
Best investment we have made all year. Highly recommend—great team, great service, a real game-changer for our business.
Ondersteuning
App-ondersteuning aangeboden door Wonderment.
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