Wonderment Post‑Purchase

Wonderment Post‑Purchase

Preços
A partir de $99/mês
Destaques
Funciona com os mais recentes temas
Classificação
5,0 (75)
Programador
Wonderment

Wonderment by Loop enables brands to communicate updates and deliver better experiences.

Loop acquired Wonderment! You can still look forward to the same great experience. Quickly find stalled shipments, shipping exceptions, and problem orders. Reveal patterns with your fulfillment and carriers. Own the complete post-purchase journey with proactive notifications.

Loop acquired Wonderment! You can still look forward to the same great experience. Quickly find stalled shipments, shipping exceptions, and problem orders. Reveal patterns with your fulfillment and carriers. Own the complete post-purchase journey with proactive notifications. mais
  • No More Shipping Blindspots
  • Prevent 'Where's My Order?'
  • Communicate Delivery ETAs
Destaques
Funciona com os mais recentes temas

Idiomas

inglês

Esta aplicação não está traduzida em português (Portugal)

Funciona com

Preços

Starter Plan

$99 / mês

Plus 4 cents per shipment for Stores over 2000+ shipments/month.

  • Klaviyo, Postscript, Attentive, SMSBump, Recart Integrations
  • Up to 2,500 shipments/month
  • Branded Tracking Page
  • Best for self-service

Premium Plan

$189 / mês

Plus a variable price per shipment for Stores over 2000+ shipments/month.

  • Everything in Starter, plus:
  • Included Onboarding
  • Advanced Reporting
  • Shopify Flow
  • Gorgias Integration
  • Automation Integrations

Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços

Avaliações (75)

Avaliação geral
5
Pontuação por nível de classificação
  • 99% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
21 de janeiro de 2021

This app has been a game changer for us when it comes to tracking shipments. We can see shipment status without having to track each shipment individually. We are able to sort orders by their shipping status which allows us to quickly see what orders have problems and focus on those 1st. It integrates with Klaviyo so our customers are automatically notified when a shipment is delayed. All of this has dramatically cut down time spent on customer service. Main take away, this app has allowed us to become proactive instead of reactive when it comes to alerting customers about shipping delays. No more emails from customers saying Where the hell is my order! Last, but not least the app's customer service is super helpful and will fix issues quickly.

Texas Haynet
Estados Unidos
Aproximadamente 4 anos usando a aplicação
Editado a 8 de julho de 2021

The effortless Shopify and Klaviyo integrations are second only to the amazing customer service provided by Jess and Brian. Thank y'all for the copious data points that allow us to provide an proactive tracking experience.

BACtrack
Estados Unidos
Quase 4 anos usando a aplicação
2 de junho de 2022

We moved from Malomo and have been on Wonderment for a year+. Wonderment offers tracking page customization (more revenue!) and also tells us proactively when orders are delayed by shipping carriers. Their service has been phenomenal (thanks Jess!) and our customers are happy. Set up and onboarding was fast and eas. Love the Klaviyo integration. This is a no brainer app for any e-commerce store.

Schoolyard Snacks
Estados Unidos
Mais de 3 anos usando a aplicação
Questão respondida por Wonderment 15 de junho de 2022

What a wonderful review, thank you so much. We love how you've customized your order tracking page, especially the founder video and community group - you clearly care a lot about your customers, and it sounds like the investment is paying off. Win/win!

7 de dezembro de 2021

There is absolutely no excuse for not going above and beyond for your customers and providing a wonderful, on brand post purchase experience. So many brands stop putting forth effort when they acquire a customer, but that's when the real work starts. Wonderment has been huge in helping us keep our customers updated with their order, and has always reduced our cx tickets. As a plus, the onboarding is excellent and the entire team is top notch.

Jones Road
Estados Unidos
Aproximadamente 3 anos usando a aplicação
19 de agosto de 2021

Best investment we have made all year. Highly recommend—great team, great service, a real game-changer for our business.

LOOK OPTIC
Estados Unidos
Quase 3 anos usando a aplicação

Assistência

Assistência à aplicação fornecida por Wonderment.

Ou visite o seu portal de assistência

Recursos

Este programador não oferece assistência direta em Português (portugal).

Programador

Wonderment

6 Liberty Square, #2641, Boston, MA, 02109, US

Lançada

5 de outubro de 2020 · Registo de alterações

Mais aplicações como esta

5,0 de 5 estrelas 17 total de avaliações Plano gratuito disponível
Get instant Slack alerts and reports to boost productivity.
5,0 de 5 estrelas 1 total de avaliações A partir de $8/mês
Send notifications to multiple email recipients
3,9 de 5 estrelas 12 total de avaliações Instalação gratuita
Drive after-sale engagement & recover sales by SMS & WhatsApp