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So this is literally the only app that I have found that combines offering discounts to users that have not logged in and also the ability to configure special prices for individual customers. Every other app said this was not possible! Anyway very pleased with the app so far and as far as support goes they have been excellent in making sure the app works with our shop. Great work Max and team, keep it up
Their support is incredible! If I have an issue, they solve it. It's been a delight working with Max Lee and the rest of the team. Thank you guys, you rock!
Max & the WAIO team are awesome! Their support is fantastic. They have really gone the extra mile for us on numerous occasions, including our most recent wholesale dedicated website setup, where we use the pricing & order form integration. Keep up the great work WAIO team!
Great app. Works perfectly and support is helpful when customization is needed. Totally recommend this app. Top
I wanted an app to combine the offer of trade prices to be seen only by tagged users, Volume discounts to be seen by all users (not logged in) and also the ability to offer trade payment (net) terms to tagged customers. I spent ages looking around and had a number of false starts. Every app I found said they could not combine the Volume discounts for all users with trade prices for tagged users. Well "Wholesale -All in one" does it all!. Not only that, but as with most apps there are always teething problems. Any issues we have raised with the support team so far have been handled quickly and very competently. Its early days but so far I would give this app and the support 5 stars.
The team at Wholesale - All in one was very helpful and responsive. Love their product and the support is great!
Update to my app: Asad has been in contact with me. and while i've had many issues/bugs he's been very patient in hearing my concerns and going above and beyond to fix them. The app is good in theory. But the wholesale prices don't actually carry to the cart consistently. Support is via email only so if you're running a flash sale and you're in the US don't expect an answer until the next day... after your sale is over... I switched from another app to get volume pricing and MOQ requirements but those also work sporadically. They also will conflict if you use a variant app that adds on a price. This app will override and any add on prices, just fyi.
UPDATE:
I don't know what happened. The app stopped working for any customer outside of the US and I couldn't get any help with it. Had to switch apps. Ended up going with Regios which is working with Shopify much better.
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I've really loved this app mostly because our company has perk membership and we can easily create sales for those customers tagged with our special designations. I came across and issue where the discounts were not rounding properly (if the discount came to $1.995 it should be $2 but it would come up $1.99 - our customers noticed) and contacted their support. They fixed the issue within a few days. I find this impressive as I've asked for help on lots of apps and platforms and got the run around. Not with this app. They responded, kept me updated, fixed the issue, and then sent me a video showing me that they got it working. 5 stars.
I do have a couple suggestions. 1. Coupon codes. Some of our special members are promised special coupons. I'm discovered this is an issue on shopify. Not with this app but in general.
2. More customization with free shipping. I don't know how but since we use live shipping, I'd love to give a free shipping method so that all shipping methods aren't "free". We want to give free cheap shipping not 2nd Day UPS. This issue comes up in all discount options on shopify. I don't think anyone out there has thought of this.
Also, part of me suspects now that the thoughts are out there this app will solve them.
So far, so good! We made the switch away from Wholesale Hero when their app was deprecated. Wholesale AIO has all of the same options (plus shipping), and their support team was very responsive and helpful. Recommend!
Thank you very much for helping out to configure the wholesale application for our Shopify store ...