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The is a grate application we have been using for the past 5 years. The support team is very diligent and helpful with all our requests. We appreciate the fast response and collaboration. Very Happy with the Team.
First and foremost, the support provided by Wholesale - All in One is truly top-notch. Whenever I encountered an issue or had a question regarding the App, their customer support team was quick to respond and incredibly knowledgeable. They didn't just provide generic responses but took the time to understand my specific concerns and offer tailored solutions. Whether it was troubleshooting technical issues or guiding me through the setup process, their support team was there every step of the way.
Using this app is very frustrating. I wish this app would fix the documentation and have better customer support. I would only recommend this app for very basic integrations. There are a few major limitations and Shopify features your store must give up that this app does not make clear.
The documentation is outdated and very unclear. There are multiple spelling and grammar errors as if the person writing it has not learned English. If the team fixed this then we wouldn't need to contact their customer support so often.
Contacting the customer support for this app has been a painful experience. Every reply from their team has been vague as if they are trying not to answer questions. Clear documentation would fix this.
So good and simple. This app makes having a wholesale section super easy. The easiest way to create customer groups and provide different discount amount to every group. Amazing tool, definitely love it. Support is great. Highly recommended.
Allowed me to create a separate wholesale environment. Custom pricing for wholesale products was simple to set up. Very responsive with support as well.
We have used this app for several months now, and it's been really helpful to our customers. The installation was a process, because we wanted it to look a certain way, so our customers would have a really seamless experience in our store, and the Digital Coo team was super helpful with that. Since installing, we've had a couple of issues, nothing crazy, to be expected, and the DC team is really responsive, and even checked back with us to make sure their fixes were working. I highly recommend this app. It's super flexible, customers love it, and it's well worth the money. We have the premium plan.
The App has been a perfect solution for us, but the Customer Service team is extremely helpful, and work hard to get you back to business as quickly as they can!
Customer service is very proactive, always there to help! Would recommend to anyone looking for a complete Wholesale app. Thanks!
The customer service from this app is outstanding! They have made multiple adjustments for us. We have a huge store with over 2000 products and needed an app to handle all the volume pricing for each product individually. I will recommend them 100% of the time.
Lilian
Great experience with this App. It is well developed, intuitive, stable, reliable, has all the functions I need to run my wholesale business and the support team responds assertively and promptly to my requests.